Medical Translator (Spanish must) - American Technology Consulting

Purpose of Position/Summary:The purpose of this role is to perform Spanish translation and interpretationservices for the Indiana Department of Health (IDOH) and any requests on behalfof the agency, and to promote IDOH projects and programs through translation andinterpretation efforts. Specifically, this position will focus on facilitatingcommunication between individuals who do not speak the same language possible.Translating and Interpreting helps to break the language barrier to supportpublic services for those who need them. Finally, this role will serve as aliaison between the IDOH and families whose primary language is Spanish.The Spanish Medical Translator will ensure that translations are identical tothe original material as possible by accurately translating the tone, context,and sentence flow without losing any of the meaning.Essential Duties/Responsibilities:• Translator/Interpreter – Translate and Interpret for multipledivisions/agencies internal or external.• Translator/Interpreter - Meet IDOH and MCH standards to exceed needs incustomer service and interpreting skills.• Translator/Interpreter - Maintain professionalism.• Translator/Interpreter - Advocate for LEP clients when necessary.• Translator/Interpreter - Maintain strict confidentiality of translations andinterpretations.• Translator/Interpreter - Maintain a flexible daily schedule and be availableduring non-traditional work hours and days.• Translator/Interpreter - Communicate effectively with requestors and staff toensure all needs are met.• Translator/Interpreter - Participate in other opportunities applicable tosupport translation and interpretation efforts.• Translator/Interpreter - Attend meetings, conferences or events if needed tosupport our department.• Translator - Reads or listens to material in original language, determines theunderstanding of the meaning and context of that material, and converts it intoa second language, making sure to preserve the original meaning.• Translator - Proofread translations.• Translator - Complete translation requests from different programs in the IDOHagency. Requests include brochures, flyers, program literature, articles,authorizations forms, consent forms, legal documents, provider and clientletters, and direct requests from the State Health Commissioner’s office.• Translator - Relay concepts and ideas between languages.• Translator - Use special dictionaries, glossaries, and websites for reference.Research as necessary to understand all terminology.• Translator - Use appropriate software for delivery and presentation.• Translator - Consult with experts in specialized areas.• Interpreter - Assist the front desk with interpretation requests for visitors.• Interpreter - Lead three way calls for any staff in MCH division and/or ISDH.• Interpreter – Attend community events to provide interpretation services aswell as necessary document translation and sight translations.Job Requirements:• Bachelor’s degree or a minimum of 3+ years of experience translating.• Completion of 40-hour Medical Interpreting Training such as Bridging the Gap.• ATA Certification preferred.• CMI or CCHI Certification preferred.• Native Spanish speaker level.• Native Spanish grammar level. Must be able to navigate almost any document inboth languages, English and Spanish. Must be able to communicate in bothlanguages spontaneously. Be capable of writing without any errors.• Fluent in English and Spanish.• Able to communicate professionally verbally and in writing.• Industry specific knowledge.• Demonstrate Interpreting/Translating abilities.• Culturally Competent.• Strong communication skills.• High level of discretion and confidentiality.• Must be able to work with limited supervision.• Must be able to interpret/translate assignments without bias.• Strong stress management.• Must be able to sit for long periods of time.• Capable of reading long documents with attention to detail in order to provideaccurate proofreadings.• Excellent interpersonal skills and ability to convey information effectivelyto both professionals and the public.• Must complete a proficiency test to determine the language proficiency inknowledge of grammar, vocabulary, and syntax, among other things.• Comprehension and domain of vocabulary in distinct registers, including jargonand acronyms. Must be familiar with idiomatic expressions and slangs.• Skills in using Microsoft Office.• Exemplary customer service skills.• Ability to work as a team member and take direction, as well as the ability totake responsibility and make decisions.• Excellent office skills and computer knowledge.• Ability to comprehend oral and written directions, express ideas clearly andconvey information.• Able to handle multiple tasks and projects.• Must be able to work flexible work hours/days.• Willing to work evenings, and weekends.• Must be motivated to independently initiate and perform job duties.• Must be able to assist in other duties, tasks, and projects as assigned.Supervisory Responsibilities/Direct Reports:The Spanish Medical Translator/Interpreter works with both IDOH staff andcontractors, to ensure compliance with all systems requirements. The positionrepresents IDOH/MCH to numerous internal and external partners statewide andadvises the Community Engagement and Systems Building Director on matters ofmajor impact to ensure conformity with agency, state, and federal requirementsas well as continuous support to the Hispanic Community statewide.Personal Work Relationships:The Medical Spanish Translator/Interpreter maintains cooperative relationshipswith internal and external partners for daily problem solving and interpretationof regulations and policies; and must have the ability to work with a diversegroup of employees, not only in function, but also in skill level.Difficulty of work:The position requires major attention to detail and language understanding. Thisindividual will be working with tight deadlines and must maintain greatcommunication amongst other translators to meet these deadlines.Physical Effort:Position requires the ability to sit for long periods, extensive use ofcomputers, type for long periods of time, and be able to physically movethroughout the office area. There is no heavy lifting required.