Medication Specialist - Suvida Healthcare LLC
Pasadena, TX 77506
About the Job
- Earn Trust
- Building Relationships
- Creating Joy
- Doing Right
- Improving Every Day
- Moving Forward
Review, document, and outreach to patient, pharmacies, and clinical staff on Star/HEDIS opportunities
Navigate multiple systems and sources of truth to ensure accuracy across all medication stakeholders (ie Pharmacy, EHR, etc.)
Work with other staff and patients with medication services for patients to identify, resolve, and prevent medication-related barriers to adherence and access
Partner with the leadership, administrative, and clinical staff to identify trends observed and potential strategies to support best practice around medication adherence and access
Assist clinical pharmacists as needed for care coordination and medication reconciliation
Maintains education and knowledge base of pharmacy related HEDIS/STARs measures
Participates in quality improvement programs and initiatives driven by clinical needs
Utilize pharmacy benefit manager resources and maintain comprehensive knowledge base on all heath plan pharmacy benefits
Maintains education and knowledge base of refills and prior authorization workflows
Assist in the development and presentation of educational materials for patients and providers
Responsible for understanding Suvida's clinical programs, identifying practice opportunities for integrating programs and resources into the practice workflows with the intent to optimize the patient experience, improve quality of care, and positively impact resource utilization
Ensure patients have a positive experience by providing a high level of service promptly, professionally, and empathetically
Demonstrated ability to work independently, solve problems, and make sound decisions in a timely fashion
Possess both verbal and written communication skills, interpersonal relationship skills and problem-solving skills
5+ years of retail/community pharmacy experience
Advanced in Microsoft office platforms including word, excel, and power point
Bilingual/Bicultural (English and Spanish)
High School diploma or GED
CPhT degree or equivalent education in healthcare
Active, unrestricted CPhT license in Texas, or the ability to obtain one
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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