Member & Administrative Assistant at Nelson Connects
Santa Rosa, CA
About the Job
You are a dedicated professional passionate about customer service and administrative excellence.
This position pays: $22-23/hr
Location: Santa Rosa, CA
What you will be doing:
- Staff the front desk; answer phones, respond to emails, greet visitors
- Resolve inquiries about meetings, activities, services, and platforms
- Manage office operations, including mail and inventory
- Assist with equipment, platforms, and account maintenance
- Coordinate registration and travel for meetings
- Support meetings, events, trainings, and activities
- Maintain accurate member records and database; process applications, updates, dues, and monitor compliance
- Troubleshoot member database and tools; collaborate on process improvements
- Assist members with website navigation and meeting access
- Aid in member communications – online, marketing, and social media
- Excellent, professional customer service
- Strong teamwork and relationship-building skills
- Clear and concise communication, verbally and in writing
- High organization and multitasking ability
- Self-motivation and efficient task execution
- Effective problem-solving and time management skills
- High school diploma or equivalent
- 3 years of administrative/office experience
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to learn specialized databases (Microsoft Dynamics)
- Multi-line phone handling
- Online collaboration tools (Box, Surveys, Zoom, Google)
- Typing speed of 50 wpm+
- Experience with databases and CRMs
- Reliable transportation for commuting and work-related travel
#pando
About Nelson Connects:
If you're looking for a new opportunity, the recruiting and staffing experts at Nelson Connects can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for.
Pay Transparency: Nelson Connects provides pay transparency by placing salary ranges in all job postings in accordance with state and local regulations. We are committed to communicating pay clearly throughout the employment process.
California Fair Chance Act and Beyond: Qualified applicants with criminal histories will be considered for employment in accordance with applicable regulations. We will consider qualified Applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and CA Fair Chance Act.
Temporary Associate Benefits Offered: Weekly benefits offered include Medical, Dental, Vision, HSA, EAP, Life/AD&D, STD, Commuter FSA, + state mandated benefits.
EEO Statement: Nelson Connects is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other classification protected by law.
PandoLogic. Keywords: Administrative Assistant, Location: Santa Rosa, CA - 95406