Member Experience Specialist Lead (Lead Personal Banker) - SkyOne Federal Credit Union

Are you passionate about helping people achieve their financial goals? Do you thrive in a fast-paced, member-focused environment? If so, joining SkyOne Federal Credit Union as a Member Experience Specialist Lead could be the exciting opportunity you've been looking for. In this role, you will have the chance to make a real difference in our members' lives by providing them with tailored financial solutions and exceptional service. Plus, with competitive pay that values your hard work and dedication, you can enjoy a rewarding career with us.

Don't miss out on this chance to be part of a team that embodies values like Performance, Accountability, Integrity, Innovation, and Respect. Apply now and take the first step towards a fulfilling career at SkyOne Federal Credit Union.

DAY TO DAY AS A MEMBER EXPERIENCE sPECIALIST LEAD

Join our team at SkyOne Federal Credit Union as a Member Experience Specialist Lead and play a vital role in shaping the financial well-being of our members. In this role, you will lead, motivate, and train our team to effectively promote our products and services, fostering strong financial relationships with our valued members. Your responsibilities will include processing transactions, updating accounts, opening new accounts, handling loan applications, and cross-selling products while maintaining service standards.

You will play a key role in business development efforts by expanding our membership base and engaging with the community. As a coach of the SkyOne Service and Sales Model, you will ensure that our team excels in delivering exceptional service while meeting performance and sales targets. Be part of a dynamic team dedicated to providing convenient and member-focused solutions to improve our members' lives.

Apply now for this exciting opportunity! Don't miss out on this chance to make a difference in the financial lives of our members!

DOES THIS SOUND LIKE YOU?

To excel as a Member Experience Specialist Lead at SkyOne Federal Credit Union, you must possess a minimum of 3 years' experience in financial services to navigate the complexities of our products and services effectively. Strong cross-selling skills will be essential in identifying and matching member needs with the appropriate solutions. Excellent member service and telephone communication skills are key to engaging with members and offering tailored assistance. Proficiency in 10-key and typing skills will aid in efficient transaction processing, while a deep understanding of financial products and services is crucial for providing informed recommendations.

Maintaining a positive, professional image, goal orientation, adaptability, and dedication to serving members with excellence are vital traits for success in this dynamic and rewarding role.

READY TO JOIN OUR TEAM?

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!