Member Insurance Representative at TEKsystems
Rockville, MD 20847
About the Job
Member Insurance Representative
100% On-Site - Rockville, Maryland
$20-26/hr based on experience
Candidates must have experience in the following: Medical Claims, Medical Billing, Medical Insurance, and Experience in EOBs.
Highlights:
- Job Type: Contract
- Industry: Administrative Healthcare
Description:
- The representative will provide all participants, local unions, providers, vendors, and other CSRs extraordinary service when communicating with them via email, telephone, in person, etc.
- The associate will work with members to walk through, answer questions, and collect via their insurance plan.
- Will obtain a working knowledge of the basic plan provisions and multiple benefit schedules.
- Must have and maintain an understanding of the eligibility system, claims system, and reciprocity system (ERTS).
- Will answer questions explaining claim payments and denials, quote self-payment amounts, verify eligibility and/or benefits, research eligibility or claim issues, and update eligibility with outside vendors.
Schedule: Monday - Friday 8:00 AM - 5:00 PM
Skills and Qualifications:
- 1+ year of call center experience in a Medical Billing, Medical Insurance or Medical claims processing.
- Bilingual in English and Spanish is preferred but not required.
- Must have previous TPA or major insurance carrier experience is required.
- Typing Speed - 40 WPM minimum
- Bachelors Degree or Equivalent experience
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.