MEMBER SERVICES REPRESENTATIVE - FORUM - Spherion

Direct Members to appropriate personnel and / or Departments, as needed. Open new accounts, processes loan requests from for personal lines and loans. This individual will also provide services such as notary, payment processing, research, etc.

Responsibilities:
-Process all personal loan/line requests, excluding residential mortgages, for prospective Members and existing Members, up to assigned limit.
-Be the primary contact for opening of accounts, within established regulations, policies and procedures.
-Provide Member services such as transaction research, process wire requests, notary services, answer questions concerning accounts and provide general information to the public
-Answer all incoming phone calls proactively, promptly and professionally.
-Perform all tasks and projects which are requested and required by supervisor, senior management, and organizational need.
-Correct Member contact information as needed.
-Maintain ongoing communication with Supervisor and senior management, informing them of all pertinent problems, new developments, changes and other important information.
-Work proactively and positively with other personnel to ensure a team effort and prompt Member service.

Working hours: 8:00 AM - 5:00 PM

Skills:
-Strong analytical and organizational skills.
-Ability to learn basic Teller and Loan Officer functions.
-Knowledge of NCUA insurance and IRA guidelines/procedures.
-Ability and willingness to maintain notary licensure.
-Ability to learn on the job and improve office-related skills.
-Ability to prioritize work and juggle multiple simultaneous projects.
-Ability to work with a variety of office equipment and software systems.

Education:
High School

Experience:
1-4 years

Qualifications:
-High school diploma.
-1-3 years professional member service experience.
-1-3 years professional banking or credit union experience.


Apply now at www.spherion.com/apply/75034

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).