Membership Clerk (Temp) - Alignment Healthcare

CLERICAL SUPPORT

Overview of the Role:

Responsible for performing clerical support to the Membership and Eligibility Department. Ensuring the efficient operation of the department. Scanning of all department documents into the imaging system.

Responsibilities:

Essential duties and responsibilities include, but are not limited to:

1. Responsible for scanning and indexing of all documents for each enrolled or disenrolled member. As well as maintaining track of all members scanned from each batch.
2. Responsible for the daily tracking of incoming member correspondence in, EZ-Member database, and assignment to a Membership Rep.
3. Will keep inventory of department supplies as well as ordering of the supplies as needed.
4. Responsible for tracking of the Welcome packet material inventory. As well as communicating with the mail house vendor.
5. Responsible for downloading files in EZ-Member as well as uploading the files of the Welcome packets and id cards to the mailing house FTP site on a weekly basis or as needed.
6. Responsible for the tracking of all boxes forward to King Data.
7. Ensure all department invoices are verified and processed on a timely basis.
8. Maintain Department miscellaneous files in an organized fashion as well as create files as needed.
9. Working with the Marketing Department in ordering materials for the Welcome Packet or any other mailing.
10. Will assist with Department mass mailings.
11. Any other duties as assigned by Membership Director or Manager.

Required Skills and Experience:

1. Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
2. Certificates, Licenses, Registrations: None required.
3. Other Qualifications:
4. Knowledge of Medi-Cal, Commercial, and Medicare Managed Care Plans.
5. Bilingual (English/Spanish) required.
6. Basic Computer Skills, 25 WPM (Microsoft Outlook, excel, word)
7. 10-Key by Touch

Skills and Abilities

1. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence.
2. Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
3. Reasoning Skills: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
4. Excellent communication skills, oral and written.

Physical Demands

1. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
2. The employee is frequently required to walk; stand; reach with hands and arms.
3. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
4. The employee must occasionally lift and/or move up to 20 pounds.
5. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
6. Must have own transportation w/ valid car Insurance and Drivers License
7. Ability to travel between locations is essential.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.

Pay Range: $21 - $22 hourly.