Membership Consultant - Greater San Antonio Chamber of Commerce

The San Antonio Chamber of Commerce strives to develop a positive environment for business and, by extension, a strong and attractive community for residents to work and live in. Our focus is promoting regional success by capitalizing on regional strengths and addressing regional problems.

We are seeking an ambitious, results-driven sales professional to promote the positive aspects of Chamber membership and secure new membership, sponsorship, and supplementary resources/services. The successful candidate must be a willing and highly motivated prospector that possess excellent sales and communication skills. This position will require a high volume of daily phone use. Key factors for success in this high-visibility role includes competitive spirit, coachability, ability to build relationships and the self-motivation and drive to manage time effectively and achieve established goals.

PRINCIPAL ACCOUNTABILITIES:

• Utilize Chamber’s standardized sales process and techniques to prospect, follow-up, sell memberships and sponsorships to achieve sales quota.

• Research and engage prospective member businesses via initial telephone contact and follow-up.

• Assess prospective member needs and motivations to make appropriate connections to Chamber programs and resources that correlate to their business objectives.

• Consistently achieve all monthly sales activity and production minimums.

• Reliably carry–out all four components of the membership consultant personal performance management system.

• Actively leverage upselling of membership and sponsorships to drive new revenue and deeper member engagement.

• Develop and maintain a quality prospective member list in the Chamber’s CRM database.

Knowledge, Skills & Abilities:

• Bachelor’s degree preferred or 3+ years’ successful experience in business development, sales, telephone member service, or fundraising are a must.

• Existing connections to the regional business community is a plus.

• Self-starter with demonstrated skills in taking initiative, problem-solving, negotiating and driving results.

• Motivated, disciplined individual that excels in an incentivized compensation environment

• Aptitude for working with volunteers and building relationships at all levels of an organization.

• Effective communication skills in particular via the phone and the ability to develop and sustain business relationships.

• Excellent writing skills with demonstrated good grammar.

• Working knowledge of MS Word, MS Excel, MS Outlook, MS PowerPoint, CRM databases and software.

• Highly detail oriented with superior organizational skills.

• Ability to work a flexible schedule as needed.

• Valid driver’s license and reliable personal transportation to attend off-site meetings and events.

Compensation and Benefits:

• Compensation plan is competitive with the local market and the applicant’s experience.

• This is a full‐time (40 hours per week) position.

• Benefits include: Medical insurance, paid vacation, holidays, and sick leave.

Working Conditions/Physical Demands:

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. The San Antonio Chamber of Commerce provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

This position requires:

• Work that may be performed in an intense, fast-paced office environment, depending upon assignment.

• The majority of each workday will be spent on the telephone.

• Requires ability to understand verbal communication and to respond effectively.

• Positions in this class typically require reaching, typing, grasping, feeling, talking, hearing, seeing, standing for long periods  of time, and repetitive motions in computer use.

• Requires learning and adapting to new software.

_________________________________

The San Antonio Chamber of Commerce is an equal opportunity employer, dedicated to promoting a culturally diverse workforce. All Qualified applicants will receive consideration for employment without regards to race, color, religion, gender, national origin, disability or any other basis of discrimination prohibited by applicable local, state or federal law.

Candidates must submit a cover letter with references and a resume.

Job Type: Full-time