Membership Sales Coordinator - Happier People Management

We are seeking a highly motivated and organized individual to join our team as a Membership Sales Coordinator. As a key member of our membership department, you will be responsible for driving membership sales through strategic planning, relationship-building, and effective communication. The ideal candidate is a results-oriented professional with excellent interpersonal skills and a passion for promoting the value of our organization's membership offerings.

The ideal candidate will quickly be able to adapt to the brand, values, and culture of the company, evoking passion and excitement for the process in all involved, while providing an upbeat and positive client and team experience. Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes and respectful inclusive outlooks are greatly valued and expected of all team members.

Responsibilities:

Membership Sales:

·      Develop and implement sales strategies to achieve membership growth targets.

·      Conduct outreach to potential members through various channels, including phone calls, emails, and in-person meetings. Tailor communication strategies to effectively convey the benefits of membership.

Event Coordination:

·      Organize and host regular events and tours for prospective members to introduce them to the membership offering and its benefits.

·      Collaborate with other departments to ensure seamless execution of events.

 Prospective Member Communications

·      Respond promptly to inquiries from prospective members, providing accurate and compelling information.

·      Serve as a primary point of contact for prospective members throughout the decision-making process.

Member Onboarding

·      Support member onboarding, assisting with welcome gifting and personalized introductions.

·      Ensure new members feel valued and connected from the moment they join.

Prospective Member Intake and Applicant Review:

·      Document notes and relevant information gathered from prospective members to inform the applicant review process.

·      Collaborate with the operations team to ensure a smooth transition from prospect to member.

 Ad Hoc Support

·      Provide assistance and expertise as needed to support the overall success of the membership program.

Requirements

• Minimum of 2+ years of administrative experience in luxury hospitality or in similar industry

• High school diploma or equivalent required, 4-year related college degree preferred
• Must have excellent written and oral communication skills in English
• Computer skills required (proficient in Word and Excel)
• Flexible schedule
• Detail oriented, sound judgment and strong interpersonal skills

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Company Observed Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to forward resumes!

The base pay range for this position is a salary range of $65,000 - $70,000 per year. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.