Membership Specialist - Girl Scouts Greater LA

Established in Los Angeles in 1922, Girl Scouts of Greater Los Angeles (“GSGLA”), a 501(c)(3) nonprofit, serves 32,000...Skill, Experience & Education

•   Bachelor’s degree or equivalent experience in lieu of education.

•   Strong oral and written communication skills.

•   Bilingual- Spanish/English preferred

•   Strong human relation skills; ability to motivate people in small and large group settings

•    Demonstrated ability to interact with members and the public and provide prompt and courteous customer service to all customers in person, via phone, written note, and email

•   Demonstrated strong presentation skills

•   Comfortable working in a fast-paced and frequently changing environment

•   A demonstrated commitment to service excellence and customer satisfaction

•   Able to pass a criminal background check.

•   Subscribe to the principals of the Girl Scout Movement

•   All employees of the Girl Scouts of Greater Los Angeles (GSGLA)must uphold the GSGLA Personal Integrity and Professional Code of Conduct / Value statements

•   Regular and prompt attendance required.

•   Willingness to work a flexible schedule including frequent evenings and weekends.

•   Ability to lift 25 lbs.

•   Valid driver’s license, access to reliable transportation, and proof of insurance.

Additional Organizational Requirements

•    Subscribe to the principles of the Girl Scout Movement.

•    Demonstrate a strong work ethic, integrity and honesty in all professional situations.

•    Possess a positive attitude with a strong work ethic, integrity. honesty, and sense of humor.

•    Must be flexible, adaptable and willing to thrive in an ever changing/fast-paced environment

•    Develop and maintain sensitivity to employee diversity in the workplace.

•    Behave in ways that demonstrate respectful treatment of other employees, volunteers and girls.

•    Practice pluralism and be inclusive with the services provided.

•    Compliance with State-mandated reporter requirements is an essential function of this position.

•    Attend GSGLA signature events and certain other activities/events (including cookie cupboards, etc.) as assigned.

•    Abide by a duty of loyalty to GSGLA and give preference to the business and mission of GSGLA over that of other organizations and your own business interests.

Physical Requirements

The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The environment for this position is mostly clean and comfortable but may include some minor annoyances such as noise, odors, drafts, etc. In the course of performing this work, the incumbent:

Will spend time sitting, utilizing the computer. 

Will spend time standing/walking throughout the facilities.

Must travel via personal vehicle or public transport to various facilities throughout the region.

May lift up to 15 lbs. periodically.  If more, the incumbent must request assistance

The incumbent must be able to perform this job safely, without endangering the health or safety of him/herself or others.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits / Other

GSGLA and its employees support an inclusive environment and values the individual traits, skills and talents of all staff, volunteers, girls, prospects, and donors. Employees of GSGLA receive a competitive slate of benefits and paid time off, including the closure of its offices the second and fourth Monday of every month. Full time staff are eligible to opt into plans that cover Medical, Dental, Vision, Life and even Pet Insurance, as well as a 403(b) plan.

Diversity, Equity, Inclusion, Access & Advocacy Statement

Girl Scouts of Greater Los Angeles is committed to building a diverse staff that reflects the communities we work alongside, and we value equity and inclusion in our workplace. We encourage applications from individuals in all groups and communities, different walks of life, and those belonging to communities historically excluded. As an organization committed to making the world a better place, it is essential that we incorporate a diverse, equitable and inclusive lens into all aspects of our work. We encourage applicants with a global perspective and a commitment to values around diversity, equity, and inclusion to apply.

Vaccination Policy

Girl Scouts of Greater Los Angeles requires its employees to be vaccinated against COVID-19, subject to certain exemptions as required by law. New hires working at Girl Scouts of Greater Los Angeles must be fully vaccinated upon hire. Please contact the Human Resources Department for a copy of the vaccination policy.

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill and/or ability required.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.