Memoir Concession Staff - Memoir Agency LLC

Job Title: Concession Staff

Department: Food and Beverage

Reports to: Operations Manager for F&B / Director of Food & Beverage

Location: Leu Gardens

Position Type: Seasonal Part-time

Job Summary: The Concession employee is responsible for pleasantly greeting guests while filling beverage orders. This role involves operating the Point-of-Sale system, collecting sales for purchased merchandise and beverage items, and maintaining a clean and organized work environment.

Key Responsibilities:

• Greet guests and take orders for beverage and merchandise products.
• Prepare simple beverages following company portion standards to maintain quality and consistency.
• Check and validate proper ID for serving alcoholic beverages.
• Accept payments from guests, ensuring accuracy.
• Keep the work area and surroundings clean using sanitation standards.
• Memorize the product menu available at each concession location.
• Assist in cleaning up and breaking down the concession area at the end of the event.
• Demonstrate excellent attendance.
• Maintain sanitation, health, and safety standards in work areas.
• Operate POS and beverage systems (e.g., Kegerator, Frozen drink machine).
• Ensure all work areas in the concession area and the commissary kitchen and equipment
• are cleaned and properly stored, utensils are cleaned and put away, and the floor is swept and mopped at the night's end.

Knowledge, Skills, and Abilities:

• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that generates a positive, enthusiastic, and cooperative work environment.
• Ability to speak, read, and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Ability to calculate basic math functions (addition, subtraction, division, multiplication, percentages) related to POS credit transactions, reconciliation, and product inventory.

Rate of Pay: $14.00 per hour plus tips. This position typically works a 35-hour work week.

Note: The statements herein describe the general nature and level of work employees assigned to this classification perform. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.