Mental Health Program Specialist 2 – (NY HELPS), Central Office; - New York State Civil Service

NY HELP Yes






Agency Mental Health, Office of






Title Mental Health Program Specialist 2 – (NY HELPS), Central Office;






Occupational Category Other Professional Careers






Salary Grade 23






Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)






Salary Range From $84156 to $106454 Annually






Employment Type Full-Time






Appointment Type Permanent






Jurisdictional Class Competitive Class






Travel Percentage 70%













Workweek Mon-Fri



Hours Per Week 37.5




Workday




From 8 AM






To 5 PM






Flextime allowed? No






Mandatory overtime? No






Compressed workweek allowed? No






Telecommuting allowed? Yes













County Albany






Street Address NYS Office of Mental Health



44 Holland Avenue






City Albany






State NY






Zip Code 12229













Minimum Qualifications Non-Competitive Minimum Qualifications Under the NY HELPS Program:A bachelor's degree in a qualifying field* AND three years of professional clinical or administrative experience in a federal or state operated, licensed, certified, or funded mental health program+.+A master's degree in a qualifying field* can subsitute for one year of specialized experience.*Qualifying degrees: child and family studies, counseling and community psychology, creative arts therapy, criminal justice, health administration, hospital administration, marriage and family therapy, mental health counseling, nursing, psychoanalysis, psychology, public administration, public health, public policy, recreation therapy, rehabilitation counseling, social work, sociology, or special educationTransfer Opportunity:Candidates must have permanent service as a Mental Health Program Specialist 2, Grade 23, and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades of the Grade 23 level.55b/c Opportunity: Individuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. In addition to a current 55b/c eligibility letter, candidates must possess a bachelor's or higher degree in a qualifying field as detailed above* AND three years of professional clinical or administrative experience in a mental health program. Please provide a copy of your eligibility letter with your application.Candidates with clinical background and/or prior hospital experience are preferred for these roles.






Duties Description The New York State Office of Mental Health (OMH) is recruiting to fill Mental Health Program Specialist 2 positions in the Division of Planning and Quality Management, Office of Hospital Care and Community Transitions. The incumbents of these positions will be part of a new unit of multi-disciplinary teams of professionals focused on improving care and care transitions for individuals with complex needs throughout the continuum of care (inpatient, psychiatry, Comprehensive Psychiatric Emergency Programs (CPEPS), and within the community). Mental Health Program Specialists 2 will be responsible to provide hospital coordination to Article 31 and Article 28 mental health emergency departments, CPEPS, and inpatient units around patient transport, evaluation, treatment, disposition, admission, and discharge. In addition, incumbents will provide higher level technical assistance to the community mental health system providers on the development and maintenance of high-quality programming to help improve outcomes for individuals with complex needs served in these programs. Incumbents will support local community operations within the geographic regions assigned, and a majority of the work will be field based at various provider agencies. The incumbent will be responsible for assisting in a variety of activities related to the transition of mental health services into an integrated network of physical and behavioral health providers which involve the development and transformation of mental health services. The focus will be assisting in moving hospitals and providers into new roles related to recovery and wellness, and in identifying, developing and nurturing high quality cost-effective solutions, products and services. Specific duties to be performed may include, but are not limited to, the following:Provide guidance to hospital and community providers/programs, responding to provider inquires on service and programs, responding to provider inquires and requests for assistance.Provide technical assistance, case consultation and support to licensed or designated providers on complex cases. Support programs in identifying and navigating resources, providing assistance with systems navigation. Represents OMH in key stakeholder meetings with Article 28 mental health emergency departments, CPEPS, and community-based provider organizations, as well as with patients and family members in identifying and supporting the development of regional-specific initiatives to support system transformation. Supports consumer involvement in the evaluation and development of recovery-based programs.Clarify standards of care for existing hospital activities/protocols regarding psychiatric admission and discharge and modifying or establishing new policies/processes/ checklists as needed to create equity, systemic accountability, and standards for evaluation. Serves as the liaison to state and local entities in promoting the delivery of evidence-based treatment.Facilitate communication between various provider agencies.Assist in providing program and operational information.Identify and report on systems barriers, challenges, and problem areas.Gather and monitor service, management, clinical, and quality of care data/statistics.Identify policy issues and trends resulting from activities and advise supervisor and staff from OMH Quality Management regarding these issues. May assist higher-level Mental Health Program Specialists in the prevention or resolution of issues among patients and local providers.May identify or review programs for compliance issues, and communicate findings to the appropriate departments. Work with providers and other stakeholders, as well as coordinate efforts with other OMH divisions to address issues related to service delivery and implementation.Train Mental Health Program Specialists 1 on the team with program protocols and processes.Assist and support on specific special projects as assigned.






Additional Comments Employment with New York State offers unmatched benefits, individual support, and career mobility for motivated individuals including: NYS pension and retirement programs; annual cost of living and performance advance increases; comprehensive medical, dental, and vision plans; flexible spending accounts for health and dependent care; paid time off, including thirteen paid holidays per year, and paid personal leave, vacation leave, and sick leave. Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.This position may be designated 55 b/c and is subject to verification of applicant eligibility.This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of NY HELPS, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.






Some positions may require additional credentials or a background check to verify your identity.










Name Nicole Landry






Telephone






Fax (518) 486-3897






Email Address OMHHRM@OMH.NY.GOV




Address




Street 44 Holland Avenue










City Albany






State NY






Zip Code 12229













Notes on Applying To be considered, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #169992 in the subject line of your email when applying. You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.