Mental Health Support Assistant - Cambridge Biotherapies

Are you an experienced CNA, Nurse's Aide, EMT, or Paramedic looking for a fulfilling opportunity to enhance your career? Join our dedicated team, where your expertise and compassion are recognized and celebrated. We provide a collaborative environment focused on delivering exceptional care and supporting your professional growth. Be part of a rewarding career where you can make a profound difference in the lives of those you serve—apply today.

About Cambridge Biotherapies

Our commitment is to deliver compassionate, patient-centered care, ensuring an exceptional experience for everyone we serve. Join our dynamic team and contribute to transformative mental health treatments that change lives.

Job Title: Mental Health Support Assistant

Location: Cambridge, MA

Company: Cambridge Biotherapies

Job Type: Full-Time.

Days: Monday, Tuesday, Thursday, Friday

Position Overview:

We are seeking a dedicated and empathetic Nursing Assistant, Nurse's Aide, EMT, or Paramedic to join our team as a Mental Health Support Assistant. This role is pivotal in providing high-touch, personalized care to our patients undergoing IV ketamine, Spravato, and TMS treatments. The ideal candidate will excel in creating a safe, supportive environment and delivering outstanding patient care.

Key Responsibilities:

Patient Care and Support

- Provide compassionate care and support to patients before, during, and after ketamine treatment sessions and TMS treatments.

- Monitor patients for safety, comfort, and well-being, responding promptly to any needs or concerns.

- Assist in the administration and monitoring of treatments, ensuring compliance with protocols and safety standards.

Service Excellence

- Greet and welcome patients with warmth and empathy, creating a calming and reassuring atmosphere.

- Communicate effectively with patients, addressing their questions and providing clear explanations of procedures.

- Ensure a seamless and positive patient experience, from the start of visit to follow up call post-visit.

Clinical and Technical Duties

- Maintain accurate and thorough documentation of patient sessions and treatment outcomes.

- Assist in a supportive capacity for IV ketamine treatment and monitoring Spravato sessions, following strict safety and ethical guidelines.

- Set up and operate TMS equipment, ensuring proper calibration and functionality.

Collaboration and Teamwork

- Work closely with our multidisciplinary team, including psychiatrists, therapists, and other healthcare professionals, to deliver integrated care.

- Participate in team meetings and contribute to continuous improvement initiatives.

- Support the development and refinement of protocols and procedures to enhance patient care.

Qualifications:

- Previous experience in a healthcare setting, preferably in mental health.

- Exceptional interpersonal and communication skills, with a focus on empathy and patient-centered care.

- Ability to remain calm and composed in high-stress situations.

- Strong organizational skills and attention to detail.

- Commitment to maintaining patient confidentiality and adhering to ethical standards.

- Familiarity with non-traditional treatments for mental health is a plus but not required; training will be provided.

- Certified Nursing Assistant (CNA), EMT, or Paramedic certification preferred.

Why Join Us?

- Innovative Work Environment: Be part of a pioneering team that is transforming mental health care.

- Professional Growth: Opportunities for ongoing training and development in cutting-edge treatments.

- Collaborative Culture: Work with a passionate, supportive team dedicated to making a difference.

- Comprehensive Benefits: Competitive salary, health insurance, retirement plans, and more.

Application Process:

Apply through our job board or call or text CJ with questions at 603-923-8246.

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Cambridge Biotherapies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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