Mental Health Technician in the Emergency Department - Dartmouth-Hitchcock Health

Our ED Mental Health Technicians support our high risk mental health patients during crisis events. You will be working in an chaotic environment requiring a skill set of de-escalation with a calm and respectful demeanor. Our highest priority for these patients is safety and delivering a therapeutic environment. You will work with our high acuity Psychiatric, ED and security staff. Our successful candidate with have a passion for psychiatric medicine, empathy, compassionate caring, high level of emotional intelligence and be diligent in their work environment to provide one on one support to patients in need.

As a member of an interdisciplinary team provides continuous care and supervision of patients to ensure a safe and secure environment.

1. Under the supervision of a Registered Nurse, assists with routine patient care activities including: assisting patient with activities of daily living, obtaining clinical data (vital signs, height and weight, collecting specimens) and performing point of care.
2. Assists in maintaining a clean and safe work environment by keeping the hallways clear of excess equipment, emptying linen bags etc.
3. Assists visitors and answer telephones.
4. Follows and participates in patient’s plan of care.
5. Assists with the management of aggressive patients.
6. Assists in monitoring and/or care of patients who require close observation (suicidal/elopement risks, patients in restraints and/or seclusion).
7. Collaborates with multidisciplinary team to establish goals and restrictions of privileges based on the patients behavior and level of care.
8. Performs other duties as required or assigned.

• High School Diploma or GED required.
• Associate’s or Bachelor’s degree in mental health or human services related field preferred.
• Previous experience in healthcare or mental health preferred.
• Excellent communication skills desired with the ability to work collaboratively as member of multi-disciplinary team.
• Complete required Workplace Violence Prevention Training within 6 months of hire.

• None