Merchandiser - Community Coffee

Merchandiser

Department:  Grocery Sales Division

Reports To:  Area or Territory Sales Manager

Travel Required:  Daily, local travel to assigned customers

Why work at Community Coffee?

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America.  Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!

Position Overview

As a Merchandiser, you will be responsible for stocking shelf merchandise and building displays in retail stores. Our merchandising team proudly represents the Community Coffee brand every day!

Function Related Activities/Key Responsibilities

• Represents Community Coffee brand in assigned market, ensuring stores have optimal product stocked and arranged to company and retail store standards. Provides exceptional customer service at all times.
• Drives personal or company vehicle to retail grocery stores, as assigned, to stock and reset product sections
• Unloads product from pallet onto dolly or cart to transport from storage area to aisle/shelf
• Receives, opens and unpacks cases of merchandise and stocks displays with new or transferred merchandise
• Handles and records damaged and/or returned product according to company and/or store requirements
• Sets up shelf tags and point-of-sale signage and displays merchandise on shelves
• Builds product displays to attract customers and promote sales, rotates product on shelves according to company specifications, supporting overall planogram strategy. Cleans display shelves as needed
• Communicates customer issues with sales and warehouse teams
• Builds relationship with managers and associates at store level
• If assigned company vehicle, cleans vehicle and performs routine maintenance (such as washing, and checking fluids, oil and tire pressure) according to established company standards
• May be requested to perform different or additional duties as assigned

Position Requirements

• High School Diploma or equivalent required
  • Passing score on aptitude test required in lieu of high school diploma or equivalent

• One or more years previous merchandising experience in a sales, grocery or retail environment preferred
  • Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.

• Ability to operate a manual or automated floor jack preferred
• Valid driver’s license and acceptable driving record
• Successful completion of pre-employment physical

What we’re looking for

• Self-starter with customer service skills
• Team oriented
• Positive can-do attitude

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Regularly required to use hands to finger, handle, or feel and reach with hands and arms;
• Frequently required to stand, walk; climb or balance; regularly has to stoop, kneel, crouch and/or crawl;
• Regularly required to get in and out of a vehicle. 
• Must be able to frequently lift 40 pounds
• Occasionally push or pull up to 100 pounds using a rolling pallet or similar equipment, often up or down a slight incline or ramp.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Field Sales Environment:  While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas.

Our Values

Champion People             Welcome Individuality, Learn Together, Encourage Each Other

Inspire Creativity               Dream big, Think Fresh, Make It Happen

Wow Our Customers        Serve with Purpose, Exceed Expectations, Do What’s Right

Serve Our Communities  Be Genuine, Bring Joy, Make a Difference

Win Together                   Be Brave, Have Fun, Celebrate