MES Plant Services Consultant - Ztek Consulting INC

Key Responsibilities:

1.Technical Support:
o Provide first-level and second-level technical support for MES applications, addressing user inquiries and issues promptly.
o Troubleshoot and resolve MES-related software and hardware issues, coordinating with vendors when necessary.

2.System Monitoring and Maintenance:
o Monitor system performance and availability, ensuring that MES applications operate efficiently.
o Perform regular maintenance tasks, including system updates, backups, and patch management, in accordance with established protocols.

3.User Access Management:
o Manage user accounts and permissions, ensuring proper access levels are granted based on roles and responsibilities.
o Conduct periodic reviews of user access and maintain security compliance in accordance with company policies.

4.Training and Documentation:
o Assist in the development and delivery of training programs for end-users on MES functionalities and troubleshooting techniques.
o Create and maintain comprehensive documentation, including user manuals, technical specifications, and troubleshooting guides.

5.Collaboration with IT and Operations:
o Work closely with IT infrastructure teams to ensure proper integration of MES with other enterprise systems (e.g., ERP, LIMS).
o Collaborate with manufacturing and quality assurance teams to gather requirements and feedback for system improvements.

6.Data Integrity and Reporting:
o Ensure data accuracy and integrity within the MES, implementing data validation and governance practices.
o Generate and analyze reports related to system performance, production metrics, and issue resolution trends.

7.Project Participation:
o Support MES-related projects, including upgrades and system enhancements, ensuring alignment with operational needs and timelines.
o Participate in testing and validation processes to ensure new features and updates meet quality standards.

8.Regulatory Compliance:
o Assist in ensuring that MES operations comply with industry regulations and internal quality standards.
o Support audit activities by providing necessary documentation and responding to inquiries related to MES operations.

Technical Skills:
o Proficiency in troubleshooting software and hardware issues; experience with database management (e.g., SQL).
o Knowledge of networking principles and system administration.

Soft Skills:
o Strong analytical and problem-solving skills.
o Excellent communication skills, with the ability to convey technical concepts to non-technical users.
o Strong interpersonal skills and the ability to work effectively in a collaborative team environment.

ABOUT Ztek:

Website:www.ztekinc.com

Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek's diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.

Disclaimer:

Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.