MES Support - Syntricate Technologies Inc
Concord, NC
About the Job
MES Support
Concord, NC
Contract.
Role Description:
Regards,
Ashutosh Pasbola
Assistant Manager | Syntricate Technologies Inc.
Direct: (781)-552-4332| Fax: 781-649-0786
Email: ashutosh@syntricatetechnologies.com | Web: www.syntricatetechnologies.com
We're hiring! connect with us on LinkedIn and visit our Jobs Portal
Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer
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Concord, NC
Contract.
Role Description:
- Perform initial issue diagnosis and troubleshooting,Provide user support for navigation and system use.
- Work on issue resolution and escalation.
- Handle incident management system.Knowledge base development.
- Monitor MES layer integration with other systems.Monitor system performance.Develop training materials.Able to report metrics.Able to handle security administration.Work on system configuration and support.Handle problem management.
- Knowledge of pharmaceutical manufacturing processes.
- Familiarity with MES systems such as Pharmasuite, PMX, Syncade, Werum Client-X
- Working knowledge of IT life cycle management, IT business process model, S95 model and other IT processes.
- Excellent communication skills.
- Strong problem solving, analytical and process improvement skills.
Regards,
Ashutosh Pasbola
Assistant Manager | Syntricate Technologies Inc.
Direct: (781)-552-4332| Fax: 781-649-0786
Email: ashutosh@syntricatetechnologies.com | Web: www.syntricatetechnologies.com
We're hiring! connect with us on LinkedIn and visit our Jobs Portal
Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer
This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. Please notify the sender immediately by email if you have received this email by mistake and delete this e-mail from your system. You have received this email as we have your email address shared by you or from one of our data sources or from our member(s) or subscriber(s) list. If you do not want to receive any further emails or updates, please reply and request to unsubscribe .
Source : Syntricate Technologies Inc