Metro E Engineer-Centennial, Colorado - Georgia IT Inc.
Centennial, CO
About the Job
Job # 9023
Job title:Metro E Engineer
Rate: $ 25/ hour on W2 only
Location: Centennial, Colorado 80112 -Locals to CO Only Thank you
Responsible for contributing in project teams, troubleshooting operations issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services, and the overall upkeep and maintenance of designated areas of engineering. Tier II Technical Support, troubleshooting and resolving complex network issues for Metro Ethernet Services. Will be responsible for troubleshooting tickets escalated by tier 1 team via Remedy. This team supports their small to medium sized business customers
Required Skills:
-Metro Ethernet
-Technical Support Experience(via phone)
-Able to collaborate with internal and external customers support groups
Nice to Have:
-Any Cisco Certifications (CCNA, JCNP)
-IPv4/IPv6
-Docsis
-SIP, PRI and SS7
-Multi-Protocol Label Switching (MPLS)
-Remedy Ticketing System Experience
Job title:Metro E Engineer
Rate: $ 25/ hour on W2 only
Location: Centennial, Colorado 80112 -Locals to CO Only Thank you
Responsible for contributing in project teams, troubleshooting operations issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services, and the overall upkeep and maintenance of designated areas of engineering. Tier II Technical Support, troubleshooting and resolving complex network issues for Metro Ethernet Services. Will be responsible for troubleshooting tickets escalated by tier 1 team via Remedy. This team supports their small to medium sized business customers
Required Skills:
-Metro Ethernet
-Technical Support Experience(via phone)
-Able to collaborate with internal and external customers support groups
Nice to Have:
-Any Cisco Certifications (CCNA, JCNP)
-IPv4/IPv6
-Docsis
-SIP, PRI and SS7
-Multi-Protocol Label Switching (MPLS)
-Remedy Ticketing System Experience
Source : Georgia IT Inc.