Mexico/Canada Import and Export Specialist I - H-E-B

Providing H-E-B Customers with products they love is a big job, and our 4.5 million square feet of warehousing helps make that possible. Our Distribution Center and Transportation Partners are key to helping stock H-E-B Stores and keeping our supply chain moving all over Texas and Mexico.

As a Mexico Import / Export Specialist I, you'll be responsible for administrative tasks, data entry, and recordkeeping related to Mexico and U.S. Customs compliance activities for exports into H-E-B Mexico. You'll Partner with Procurement teams for MX and the U.S. to determine the best landed costs and terms of sale.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE... interpersonal skills?
HEAD FOR BUSINESS... understanding of why H-E-B customs compliance is so vital?
PASSION FOR RESULTS... drive to learn and support Mexico-U.S. customs processes?

We are looking for:
- a related bachelor's or associate degree (preferred) and 0 - 2 years of experience
- OR 3+ years of experience in logistics or compliance

What is the work?
Compliance / Auditing:
- Receives / processes customs compliance inquiries and requests
- Performs data entry of all MX customs entries; maintains accurate customs records
- Ensures all exported items meet requirements for documentation, inspections, and certificate of analysis (COA) support for U.S. and MX government agencies
- Collaborates with internal teams, brokers, vendors, carriers, and suppliers to ensure customs compliance and address / resolve questions and issues
- Assists in researching / documenting reviews of customs compliance inquiries and requests
- Participates in / conducts customs compliance audits; may conduct audits with external stakeholders
- Proactively stays current on customs compliance-related regulations

Customer Service / Administration:
- Provides first-level customer service to resolve routine issues and questions
- Supports / educates internal Partners in customs compliance-related information
- Oversees / fulfills internal requests for required customs compliance supplies, required notices, forms, and other documents
- Works with U.S. and MX Procurement teams on items selection and qualification
- Ensures procurement teams understand total cost of goods, including transportation, duty, and labeling
- Participates on / leads cross-functional teams
- Performs Customs Compliance Specialist duties
- Works under limited supervision from detailed verbal and written instructions

What is your background?
- a related bachelor's or associate degree (preferred) and 0 - 2 years of experience
- OR 3+ years of experience in logistics or compliance
- Fluency in spoken and written Spanish

Do you have what it takes to be a fit as a Mexico Import / Export Specialist I at H-E-B?
- Proficiency in MS Office
- Interpersonal skills
- Verbal / written communication skills
- Analytical and project management skills
- Organization, time-management, and documentation / record management skills
- Ability to manage multiple priorities and shift focus between tasks; attention to detail
- Ability to work in a fast-paced environment

Can you...
- Function in a fast-paced, retail, office environment
- Sit for extended periods; work extended hours
- Travel (up to 10% of total work time)

03-2020