MHW - Psych Emergency Services - Yale New Haven Health

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Working collaboratively as a member of a multidisciplinary treatment team, the mental health worker is assigned to a Registered Nurse of Licensed Practical Nurse and participates in carrying out nursing interventions to provide patients with opportunities for learning and adaptive ways of coping. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment.

EEO/AA/Disability/Veteran

• 1. Provides individualized patient care to ensure the safety and dignity of the patient.
• 1.1 Follows the patient care plan preserving patients' safety, dignity and autonomy.
• 2. Assists the nursing staff to maintain a therapeutic milieu to support safety, care and treatment on the unit.
• 2.1 Initiates patient activities and social interactions in individual and group situations/settings consistent with the individual?s plan of care and unit safety.
• 3. Participates in unit activities that promote competency and a safe and cohesive nursing treatment team.
• 3.1 Regularly attends staff meetings. Regularly reads staff meeting information as published.

EDUCATION

Graduation from high school supplemented by at least two (2) years of college; Or equivalent combination of education and experience.

EXPERIENCE

A minimum of one (1) year experience in a psychiatric facility, i.e., an inpatient unit or an outpatient psychiatric clinic.

SPECIAL SKILLS

Ability to deal effectively with agitated or violent patients. Excellent interpersonal skills.

Full time position