MI-Engineering Support Coordinator - Niterra North America
Wixom, MI
About the Job
Responsibilities
- Work with internal and external customers to administer OE sample shipment ordering, receiving, and shipping
- Administer inspection, labeling, and shipment of samples
- Monitor the inventory of samples including periodic physical inventory checks
- Responsible for the efficient planning, execution and flow of materials as assigned
- Maintain internal site containing sample order information
- Process, track, and rectify customer purchase orders
- Evaluate part status and report part shortages as required on developed spreadsheet form and communicate to internal or external customers
- Work with internal teams to maintain prototype price list
- Support the investigation of sample shipment invoices with accounts receivable
- Process credit/debit memos as needed
- Support shipment of returned test parts and documentation as requested
- Support the Commercial Business Organization (CBO) with reports and analysis as needed
- Assist and implement changes to allow for improved inventory management system
- Assist in optimizing internal processes and controls
- Support coordination and completion of projects between various functional teams
- Interface with customer’s and their website portal as needed to perform assigned tasks
- Perform all job-related tasks as assigned by management
- Adhere to all company policies and procedures and will adhere to all company policies relating to IATF and ISO14000
Qualifications
- Associate’s degree or commensurate experience
- 2 years experience in a customer facing or customer support position preferred
- Good understanding of inventory management
- Previous data entry experience preferred
- Strong attention to detail and commitment to accuracy
- Strong analytical math skills and organizational skills Ability to identify issues and promptly propose solutions
- Strong verbal and written communication skills
- Proficiency in MS Excel and other MS Office software
- SAP experience or exposure preferred
Physical Requirements:
- Ability to see and hear (correctable)
- Ability to communicate verbally
- Ability to lift up to 50 lbs
- Ability to drive a vehicle
- Ability to travel
- Ability to operate a keyboard
Potential Hazards:
- Normal office hazards
- Normal hazards associated with travel
- Normal hazards related to driving a car
- Normal warehouse hazards
Source : Niterra North America