Michigan Operations Manager - Brosnon Security Solutions

Are you looking for an exciting security career that is both challenging and rewarding? Brosnan Risk Consultants is poised for a big year in 2021 with the expansion of our business on a national level.

Here at Brosnan Risk Consultants, our culture encourages and supports diversity throughout the workplace! We offer both full time and part time opportunities. We also pride ourselves on promoting within. Many of our employees began their career as a Security Officer and today we are proud to say they have become a part of the Senior Leadership Team (SLT). We offer medical, dental and vision coverage, along with 401K, (company match).

Stay ahead of the competition and apply today!

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=293a1af7-4423-41cd-9695-8e7b30a8e26b&ccId=19000101_000001&type=MP〈=en_US&selectedMenuKey=CareerCenter

RESPONSIBILITIES:

• Recruit, train and supervise security officers and guards
• Ensures schedules are properly maintained in WinTeam and are updated regularly
• Ensures all positions are staffed according to contract requirements and effectively manages account overtime through proper scheduling and staffing. Maintains a qualified, sufficient pool of rovers for back fill of vacant positions as needed
• Maintains and publishes weekly Open Post List and interacts with HR and recruiters to fill posts with qualified licensed security officers
• Attend meetings with other managers to determine operational needs
• Review reports on incidents and breaches
• Investigate and resolve issues
• Reports to Account Manager through the District Manager

QUALIFICATIONS:

• Prior security industry and/or military experience preferred. College degree or coursework desirable
• Minimum 1 year of professional-level experience required, managing non-exempt employees in a fast-paced, service organization. Prior experience in the security industry, law enforcement, military and/or customer service highly desired. Experience in scheduling, operations and/or employee management in a service-related industry a significant plus
• Knowledge of security protocols and procedures
• Ability to write effective and concise reports
• Demonstrated working knowledge of personal computers and Microsoft Office software mandatory. Ability to learn and efficiently operate various timekeeping and payroll programs, such as WinTeam and eHub
• Proven experience as supervisor or similar position
• Must be able to work nights and weekends
• Ability to successfully interact with all levels in the organization, including with Security Professionals, managers and clients in a courteous and professional manner, while functioning as a team player. Must demonstrate an effective ability to de-escalate situations before they become hostile or unpleasant
• Professional, articulate and able to use good independent judgment and discretion
• Outstanding verbal and written communication skills required. Must be able to read, write and speak English in a clear, concise manner
• Committed and reliable

MICHIGAN Lic # 3801207589

EOE/Minorities/Females/Vet/Disability Brosnan Risk Consultants is an Equal Opportunity Employer committed to hiring a diverse workforce.