Microsoft Dynamics CRM Consultant - REMOTE WORK - 58527 - PRIMUS Global Services, Inc

**Responsibilities:**

- Provide input and advice regarding the capabilities, functions, and features of transitioning from Microsoft Dynamics CRM 2012 to newer Solutions.
- Conduct hands-on analysis of legacy components within Microsoft Dynamics CRM 2012.
- Build positive client relationships by developing an understanding of the client's business processes and how they utilize CRM 2012.
- Develop analytical and insightful recommendations to support the phase-down strategy and ensure a smooth transition to newer CRM systems.
- Perform requirements gathering and Business Process Analysis, focusing on identifying areas for improvement and transition.
- Understand customer requirements and advise the project team on complex solutions architecture for moving away from CRM 2012.
- Participate as the technical expert in proposal development and presentations to prospective clients looking to transition.
- Deliver presentations to all levels of management, explaining the phase-down strategy and benefits.
- Adapt to different end-user learning styles when training and gathering requirements, ensuring minimal disruption during the transition.
- Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, phase-down strategy, training, and process engineering.
- Assist internal resources with support or pre-sales of legacy CRM integrations and advise on future migration plans.

**Education, Certifications, and Experience:**

- 3-5 years Microsoft Dynamics CRM implementation experience.
- Job role experience as a consultant in a consulting practice, facilitating discovery workshops.
- Excellent communication skills; ability to interact with all levels of employees including C-level.
- Experience creating strong business cases supported by compelling value propositions.
- Experience gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules including Sales and Call Center. Marketing is a plus.
- Experience assisting with the definition and functional design of conversions and interfaces, and functional experience in leading the technical team through Microsoft CRM API usage; integration development.
- Knowledge of Microsoft SharePoint, Business Intelligence tools, etc.
- Knowledge and experience with Adxstudio and Dynamics CRM 2012 Portals are preferred.
- The ideal candidate will have familiarity in two or more of the following areas: .NET Frameworks, C#, ASP.NET, SQL, XML Technologies, and Web Services. Working knowledge of Microsoft Products such as Win2003K Advanced Server, SQL Server 2008/2012, SharePoint Portal Server 2012, CMS, Office Systems, ASP, COM, VB, TCP/IP, and general networking and Active Directory is required.
- 1+ year consistent use of Scribe Insight and supporting adapters is preferred.
- .Net programming experience (Microsoft Dynamics CRM 2012) is preferred.
- Knowledge of personally using Connector for Microsoft Dynamics to Integrate "Microsoft Dynamics CRM" with "Microsoft Dynamics GP" preferred.
- Knowledge of personally using Connector for Microsoft Dynamics to Integrate "Microsoft Dynamics CRM" with "Microsoft Dynamics NAV" preferred.