MISSION SUPPORT SPECIALIST - Immediate Office of the Chief of Naval Operations

Summary You will serve as a MISSION SUPPORT SPECIALIST in the Administrative Department of NAVAL JUSTICE SCHOOL. Responsibilities You will assist students and staff members and the day-to-day management of all administrative matters within the schoolhouse. You will perform other various duties related to support and routine administrative support throughout the schoolhouse. You will serve as the primary liaison for all incoming contacts to the command. You will receive all personal contact information of personnel contacting the command. You will greet visitors, process requests for appointments, receive and relay messages, and maintain professional decorum, neatness and cleanliness of all common areas in administrative department. You will answer incoming phone calls and inquiries from visitors, using utmost discretion in screening and referring calls/visitors to the appropriate staff member. You will handle outgoing mail; prepare outgoing mail and shipments and maintain proper logs. You will be responsible for the maintenance of records and files and properly maintain and destroy files in accordance with the DON’s Records Management Policies. You will be responsible for submitting various weekly, monthly, and annual reports to supervisor as required. You will ensure office equipment is operating efficiently and effectively to carry out the mission of the Administrative Department. You will be responsible for general office duties, including preparing correspondence, drafting documents, scanning, photocopying, filing, etc., as directed by supervisor, senior staff, or other members of the Administrative Department. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least three years of general experience that includes one year of experience equivalent to the next lower grade level (GS-04) or pay band in the federal service or equivalent experience in the private or public sector performing in-person customer service duties to include: answering phones, picking up and delivering mail, directing walk-in traffic, etc. I am also computer literate, organized, and can communicate well via written communication. Examples of related experience include: 1) Utilizing database systems to process and manage administrative files in an office; 2) Applying a knowledge of an office's file storage, retention and destruction systems; 3) Using a knowledge of correspondence formats, citations, grammar, spelling, and punctuation; 4) Completing various administrative office practices and procedures such as staffing, coordinating, filing, photocopying, faxing and assembling correspondence. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education in lieu of specialized experience, you may qualify with the following education or combination of both education and experience: Successful completion of a 4-year course of study leading to a bachelor's degree. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.