Mixed-Methods Enterprise Researcher - US Tech Solutions, Inc.

Job Description:

• Conduct research for the team to improve the experience for users on Android devices, with a focus on search entry points.

 
Responsibilities:

• Independently design, conduct and complete a mix of strategic and tactical end-to-end research studies that are integrated into an overarching project or program. This will include method selection, development of study protocol, data collection, and analysis of user behavior / perspectives via qualitative and quantitative methods, as well as creating / communicating research findings, insights, and recommendations to groups of cross-functional stakeholders. 
• Work with designers, product managers, engineers and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment, and balance / manage / execute prioritized work, making progress independently to achieve well-defined research objectives.
• Meet with cross-functional stakeholders (designers, product managers, engineers) and research partners to learn about project goals, identify and articulate research questions, and share any progress on research.
• Design and conduct studies to answer research questions.
• Analyze research data and create / communicate research findings.

 
Experience:

• Excellent working knowledge of qualitative and quantitative methods and the principles of experiment design.
• Strong understanding of the strengths and weaknesses of different research methods, including when and how to apply them during each product phase.
• Hands-on experience with semi-structured or in-depth interviews, concept/design feedback studies, usability studies/click tests/tree tests/card sorts, large scale surveys.
• At least 3-4 years of practical UX research experiences.
• Knowledge of the full research lifecycle from planning, to execution, to communicating insights, to impacting product and business direction or strategy.
• Experience operating independently to lead all aspects of the research process, from planning to execution to communication of the results. 

 
Skills:

• A focus on planning and conducting research that prioritizes ethics from a user's perspective.
• Knowledge of human capabilities, including principles of human cognition and information processing, emotion and sentiment, decision-making and behavior, and how these translate into use, user, and usage fundamentals, usability principles and design best practices.
• Knowledge of how people use and interact with technology in order to influence the design, evaluation, and iterative improvement of interactive hardware and software systems.

 
Education:

• BA/BS Degree in Anthropology, Human Factors, Psychology, HCI/Computer Science or other related fields or equivalent practical experience.

 
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
 
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.