Mobile Bank Teller - Shore United Bank

Shore United Bank is looking for a full-time Mobile Branch Banking Specialist I (Bank Teller) to join our team. In this entry-level, customer-facing role, you'll be at the forefront of the customer experience, providing exceptional service and efficient transaction processing. You'll engage with clients, offering tailored financial solutions and supporting various communities across the region. Enjoy the flexibility and opportunity to make a meaningful impact while receiving paid training and growth opportunities. Join us in delivering outstanding banking experiences throughout our region!

What does "mobile" mean? Your work location will vary based on needs in the region. This provides the opportunity to support multiple communities while serving as the go-to support for clients. This position will rotate between branches in Anne Arundel County: Severna Park, Glen Burnie, Edgewater, and Crofton with a home base of Annapolis. Mileage reimbursement is included.

Essential Functions Include:

• Handles customer transactions including deposits, withdrawals, transfers, loan payments, night deposits, settling and maintaining the ATM, accurately balancing cash drawer.
• Provides superior customer service through conversation to identify customer needs, in person and over the phone.
• Promotes bank products and services through customer conversations to help the customer meet their financial needs.
• Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders
• Aids customers in managing and optimizing their bank accounts and other products.
• Maintains the highest level of confidentiality with all information obtained.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same.
• Participates in required training sessions, including training for compliance with BSA/AML policies and procedures.

Position Type/Expected Hours of Work:

• Full-time.
• Non-exempt.
• Days of Work: Monday-Saturday (Rotating Saturdays, closed Sundays).

Required Education and Experience:

• High school diploma/GED equivalent.
• 1 year experience successfully providing excellent customer service in a fast-paced environment.
• 1 year experience cash handling with high level of accuracy.
• Flexibility to travel to various branches in the market as needed.

Compensation:

• The pay range for this position is $20.00 to $21.00 hourly, plus mileage reimbursement.
• Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.