Mobile Installation Specialist - SuperbTech,Inc.

• Location: Portland, OR
• Salary: $21-$24/hr
• Permanent/Direct-Hire

• Perform installations of fixed & wireless communications equipment by assembling and bolting equipment into vehicles by using guidelines. Limited supervision by the of Lead or Service manager.
• Be able to do a complete mobile installation, communication equipment install as well as being able to remove vehicle interior and wiring (or rewiring) a complete electrical system.
• Install electrical wiring harnesses, connect electrical fittings, drill holes, soldering and perform all physical tasks associated with upfitting vehicles.
• Develop efficient wiring routes throughout the vehicle and enable future replacement and/or troubleshooting
• Remove and disassemble OEM vehicle interiors when necessary.
• Perform quality control tasks in preparing the vehicles for departure as well as to ensure all parts are fitted and screwed in properly.
• Troubleshoot and diagnose problems with equipment as necessary.
• Maintain safe, clean and orderly tools and work area.
• Continuous learning in new products, skills techniques from colleagues and manufacturers
• Installations may be at the shop location or at a customer's site.
• Inventory/assemble parts and stage the installation prior to install to ensure correct parts available.
• Complete job tickets and time sheets to record installation work.
• Maintain positive customer relations and communication additional information when needed.
• Must be able to travel, this may be local, daily travel or overnight travel.
• Other duties as assigned.

Experience and Education:

• High School diploma is required, any additional education or trade school training of electrical, wiring, automotive is preferred.
• Experience working in an auto body shop
• Experience installing car stereo and electronic equipment highly preferred
• Experience removing the interior trim of vehicles
• Basic understanding of electrical theory and low-voltage electronics
• Completes job tickets, sales orders, and other required work documents.
• Willingness to train other Mobile Installation Technicians
• Knowledge of hand and power tools is required
• Possess the drive and mental aptitude to work safely with tools and understand auto-wiring.
• Self-motivated, professional, listen and follow directions of Service Manager
• Work well under pressure in a fast-paced environment.
• Be able to follow directions; evaluate problems and prioritize tasks.
• Ability to work well in small teams

• Valid Driver's License
• **Clean Driving Record is required ** (Major infractions are a disqualifier. ex: DUI, any drug motor vehicle offence, hit & run, reckless driving infractions, driving while suspended, passing a stopped school bus, involvement in a fatal accident, or 3 or more minor infractions within 3 year period)

• Current Basic MECP Certified or prior certification

• Work requires heavy lifting, constant standing, bending, crouching and extensive close work.

• Computer / Software / Office Machines: Proficient in Microsoft Excel, Word, Outlook e-mail. Proficient and accurate use of a computer, keyboard, monitor. Can operate cell phone, and telephone. To perform this job successfully, an individual should have knowledge of windows spreadsheet, word processing; data base, presentation, and Internet software.
• Mathematical Skills: Ability to add, subtracts, multiply, divide, compute percentages, per unit costs, and decimals using spreadsheet software, calculator or a 10-Key adding machine. Ability to calculate figures and amounts such as discounts, interest, commissions, percentages.
• Characteristics / Successful Behaviors: Samples below - delete ones not applicable or add unique ones as necessary.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
• Motivation - Strives to achieve company, career, and personal goals; Demonstrates persistence and overcomes obstacles; Strives for excellence.
• Multi-Tasking - Must be able to multi task, tolerate frequent interruptions by people and telephones, yet still complete high quality work.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
  • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Time Management - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks.
  • Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • The noise level in the work environment is usually moderate.