Mobile Mammography Coordinator - Hillsboro Medical Center

KEY RESPONSIBILITIES 

Performed majority of the time -- please start with the responsibilities that are the most time consuming:

·       Supports the practice by providing excellent customer service to patients and to community businesses and clinics, demonstrating professional communication on the phone, e-mail and in face-to-face customer contact, problem solving, and functioning as a team member to other staff.

·       Obtains signatures on legal consents and insurance forms, enters demographic and insurance information according to service provided, patient need, payer requirements and hospital policy. 

·       Collects appropriate co-pays or deposits.

·       Demonstrates confidentiality according to PHI regarding patient and co-worker information.

·       Drives mobile unit to sites and sets-up structure for the day.

·       Coordinates travel arrangements for staff and mobile.

·       Trains and assists staff in mobile operations, including scheduling maintenance and documentation of maintenance or issues. 

·       Participates in development and implementation of outreach and marketing strategies to physicians, payers, and community to create greater demand for services.

·       Places reminder calls and emails to patients and assists in scheduling call backs.  

·       Recognizes maintenance problems and issues and takes appropriate action.

Performed occasionally but critical to successful performance of the job:

·       Answers and directs mobile media inquiries appropriately.

·       Fills in at Breast Health Services as needed.

Decision making and budget responsibilities (e.g. impact limited to the employee, entire unit or organization-wide):

·       Decisions can impact the department, and under direct guidance of the Diagnostic Imaging Manager.

·       Utilizes corporate credit card and receipts for Mobile Mammography. 

·       No budget responsibilities.

Assigned direct reports (not limited to the ones listed). If not applicable, please enter N/A:

·       N/A

JOB SPECIFICATIONS

Education:

Required

·       N/A

Preferred

·       Associate degree or higher preferred.

Experience:

Required

·       Office administration experience

Preferred

·       Breast Health Clinic or Mammography experience

·       Prior medical office administration experience

Licenses, Certifications and/or Registrations:

Required

·       Commercial Driver License (CDL) at time of hire or within 30 days of hire.

·       Drives a Tuality owned vehicle as part of their job and is considered a Category A driver.  Must have a valid driver’s license and be at least 21 years old with minimum of two years’ experience in the type of vehicle being driven.  Must have a satisfactory driving record which is defined as no more than one accident and two moving violations or two accidents and one violation or no accidents and three violations on or off the job within the past 36 months, and no conviction for driving under the influence of intoxicants (DUII), license suspension, auto felony convictions or other serious violations within the past 36 months. This employee must complete a defensive driving course within the first 90 days of employment and annually thereafter.

Preferred

·       Current BLS certification

Job Related Skills, Abilities and Behaviors:

Required

·       Demonstrated ability to take initiative, implement and follow through with attention to detail, with minimal supervision.

·       Creative problem-solver, solution-oriented, able to stay flexible and professional under the pressure of multiple demands.

·       Acts as a team member and supports the success of others.

·       Proficient computer skills including word processing, database management, and spreadsheet development. 

·       Familiar with email and electronic calendaring systems

·       Ability to work in a public location under pressure and with many interruptions.

·       Excellent organizational skills and ability to effectively manage multiple complex tasks and set priorities

Preferred

·       Bilingual skills a plus.

Other:

Required

·        

Preferred

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