Mobile Network Operation Administrator - Ampcus Incorporated
Plano, TX
About the Job
Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success
Position: Mobile Network Operation Administrator
Location: 6625 Excellence Way, Plano, TX 75023
Job Description –
Education:
4-year college degree
Field Of Study: Telecommunications
Experience, Knowledge and/or Skills:
IPT Support
Admin and maintain corporate cloud voice service (Samsung SCME)
On-site user support
Monthly voice service utilization report
Voice inventory
Non-Corp Internet
ISP/Service management
Coordinate onboarding new circuit from order to install
Coordinate terminating existing circuit
Service ticket open/follow up with ISP
Service usage audit
Service report (usage and RFO)
Network Operation
Collaborate with local network engineering team to provide ongoing support, troubleshooting, testing and maintenance of WAN/LAN
Collaborate with local/remote network engineering team to support network project
Mobile Service
Asset retrieval
General Terminated users’ asset management & logistics – Mobile & PC assets
General active users’ asset upgrade & repair asset management & logistics – Mobile
Utilize Asset Management Database System and Update Device Return Status
Send a FOTA push message to the terminated and active users for asset retrieval
Generate weekly/monthly/quarterly asset retrieval status
Generate and distribute corporate communication
Support general users and HRs regarding asset retrieval request status
Communicate with Mobile & IT+ Tier1 and Tier2 teams for users’ asset return status update
Generating service report
Perform quarterly asset audits and provide result analysis
Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
Position: Mobile Network Operation Administrator
Location: 6625 Excellence Way, Plano, TX 75023
Job Description –
Education:
4-year college degree
Field Of Study: Telecommunications
Experience, Knowledge and/or Skills:
IPT Support
Admin and maintain corporate cloud voice service (Samsung SCME)
On-site user support
Monthly voice service utilization report
Voice inventory
Non-Corp Internet
ISP/Service management
Coordinate onboarding new circuit from order to install
Coordinate terminating existing circuit
Service ticket open/follow up with ISP
Service usage audit
Service report (usage and RFO)
Network Operation
Collaborate with local network engineering team to provide ongoing support, troubleshooting, testing and maintenance of WAN/LAN
Collaborate with local/remote network engineering team to support network project
Mobile Service
Asset retrieval
General Terminated users’ asset management & logistics – Mobile & PC assets
General active users’ asset upgrade & repair asset management & logistics – Mobile
Utilize Asset Management Database System and Update Device Return Status
Send a FOTA push message to the terminated and active users for asset retrieval
Generate weekly/monthly/quarterly asset retrieval status
Generate and distribute corporate communication
Support general users and HRs regarding asset retrieval request status
Communicate with Mobile & IT+ Tier1 and Tier2 teams for users’ asset return status update
Generating service report
Perform quarterly asset audits and provide result analysis
Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
Source : Ampcus Incorporated
