Mobile Unit Driver - Veterans Evaluation Services - Maximus

Maximus is currently hiring for Mobile Unit Drivers to join our Veterans Evaluation Services (VES) team. This is a remote-travel opportunity. The Mobile Unit Driver is responsible for maintaining, stocking, and transporting the mobile unit to scheduled clinic locations safely, on time and in accordance with company policies. Additionally, the driver will function as a Clinic Intake Specialist for the mobile unit appointments. The Mobile Unit Driver is a public-facing role providing punctual, solutions-oriented customer experience to Veterans and VES providers with a caring and positive attitude.

Essential Duties and Responsibilities:

- Works with Domestic Travel Team on route creation and trip timelines.

- Transports the mobile unit to clinic locations safely, on time, and in accordance with applicable traffic laws and company policies.

- Assists with the loading, unloading, set-up, and tear down of equipment at mobile sites, including displaying snacks/water/flags/veteran material in the waiting area and post VES signs in the vicinity.

- Performs or facilitates basic routine maintenance and interior cleaning services for mobile unit and its associated equipment, including inspecting mobile unit before and after each trip, maintaining a log of vehicle mileage and condition, completing regular medical supply inventory, reporting items to be ordered to Clinic Director/Manager to order and replenishing stock of clinic/medical supplies.

- Facilitates the operation of the clinic day, including check-in/check-out process and managing sign in sheet, greeting each Veteran and gathering any medical records or diagnostic results brought in by Veteran.

- Must be willing and able to travel out of state with overnight stays along clinic routes

- Must be willing and able to work weekends as required

- Valid driver's license is required

- Must be willing and able to lift, move or carry materials weighing up to 50lbs

- Residence near an airport for travel purposes preferred

- Keeps current on weather forecast, routing, roadwork, or any other event likely to impact the punctuality or safety of transporting the mobile unit and appropriately reports concerns in a timely way to stakeholders
- Follows all company policies regarding safety and upkeep of conditions/equipment and adheres to local and externally relevant health and safety laws and policies
- Displays snacks/water/flags/veteran material in the providers' waiting area and posts VES signs at the door
- Facilitates the check-in/check-out process and manages sign in sheet
- Greets each Veteran immediately and gathers medical records or diagnostic results
- Supplies information to the providers (face sheets, medication list, other medical records), and assists with vital signs (weight, height, blood pressure)
- Documents and updates system comments for services pertaining to Veterans and providers
- Keeps all Veterans' information private and confidential
- Communicates in a courteous and respectful manner while assisting in any way needed
- Travels out of the state and/or stay overnight at clinic locations along trip route required
- Performs a wide range of administrative duties including but not limited to: reminder calls and electronic data entry via computer, telephone, email, and e-fax
- Communicates and assists other departments in a collaborative effort to expedite cases
- Adapts to new instructions, requests or procedures maintaining a high sense of urgency

Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.

Home Office Requirements Using Your Own Equipment:

- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)

- Preferred Windows or Mac (no Chromebooks)

o OS for Windows - Windows 10 or newer

o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

- USB plug and play wired headset with a microphone and noise suppression

- Private work area and adequate power source

- A second monitor is highly recommended for most positions

- Must currently and permanently reside in the Continental US

Home Office Requirements Using Maximus-Provided Equipment:

- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

- Private work area and adequate power source

- Must currently and permanently reside in the Continental US

Minimum Requirements

Minimum Requirements:
- High School diploma or GED and 1 year of experience.

- Excellent driving record and CDL highly preferred.

- Ability to operate large vehicle for extended periods of time.

- Knowledge of applicable safety practices and standards of vehicle operation.

- Basic knowledge of basic vehicle mechanics.

- Basic knowledge of pertinent medical terminology.

- Organizational and prioritization skills, with ability to meet deadlines.

- Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.

- Customer service experience preferred.

- Previous experience with mobile medical, phlebotomy etc. unit preferred.

- At least 1 year of experience driving large commercial vehicles preferred
- At least 1 year of experience in a healthcare setting preferred
- Customer service experience preferred
- Previous experience with mobile medical, phlebotomy etc. unit preferred

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.