Mobility & Transportation Administrative Assistant - Pinellas Suncoast Transit Authority

BASIC PURPOSE

·         Performsavarietyofadministrativeprofessionaldutiestofacilitateandsupporttheactivities andfunctionsoftheMobilityandTransportationDepartments.

·         Reports to the Director of Transportation as well as assists and takesdirection on special tasks and other assigned duties by the Operations Administrator(O.A.).

ESSENTIAL FUNCTIONS

·         Answersthephone,providesrelevantcompanyinformation,andreceivesinformation  concerningbusinessmattersrelatedto MobilityorTransportation.

·         Assists,facilitates,passesalongmessages,answersquestions,processesrequests/inquiries, and helps with fact-finding for PSTA Bus Operators, PSTA Supervisors,  and SEIUUnionReps.

·         Assists the Mobility Team with mailing out applications for PSTA and TD;  mails outeligibilitylettersforPSTAAccessCustomers.

·         FulfillspublicrecordrequestdocumentationasnotifiedbyPSTA’sExecutiveDepartment.

·         Performstypingandtranscriptionduties,preparesroutinecorrespondence,distributes/processes incoming and outgoingmail.

·         PreparesreportsfortheMobilityandTransportationDepartmentsasneeded.

·         AssiststheMobilityDepartmentwithscanningandfilingincomingapplicationsforTransportationDisadvantaged(TD),TD Late Shift,andPSTAAccess programs.

·         Establishesandmaintainsavarietyoffiles,logs,andrecords.Reproducesdocumentsforthe MobilityandTransportationDepartmentsasneeded.

·         Assists     with     driver    paddles    reproduction     (and    distribution)     during    run    bid  implementation.

·         Uses the Access Database in order to update Bus Operator information and to reproducetheBus OperatorSeniorityRoster.

·         MaintainsBusOperatorandTransportationSupervisorperformancefilesandcreates  filesfornewemployees.

·         Maintains“offday” andmeetingroomreservationcalendarsforOperationsteam.

·         Schedulesandsetsupmeetingsandconferences(e.g.Zoom,MSTeams,WebEx,  telephonic)andotherconferencemeetings asneeded/requested.

·         ResponsiblefortheupkeepofbulletinboardsintheOperators,Supervisors,andAdministrativeareas.

·         Maintainsinventoryofincident/accidentreports,SupervisorReports,Cancellationforms, Request-for-Leave forms, From-the-Driver’s-Seat-Cards, and Pre-Trip forms aswell asotherdocumentsinthedrivers’area.

·         Maintainsofficesupplyinventoryanddistributioninaccordancewithestablished  procedures;maintainsand adheresto office supplybudget.

·         Assists the Operations Administrator (or O.A.) with the processing of Bus Operator andTransportation Supervisor uniforms, including uniform distribution as directed by theO.A.

·         AssiststheO.A.with administeringthesecurity/employeeIDcardprogramasnecessary.

·         Preparesmeetingminutes (onoccasion)asrequestedbyaDirectororhigher.

·         UsesFleetnettoresearchandhelpdistributeBusOperatorcommendationsand  complaints.

·         EntersdataandupdatestheOperatorTrainingTrackerandOperatorPerformanceLog.

·         MaintainsBusOperatormailboxesintheTransportationDepartmentmailroomanddistributes mailbox stuffers as needed.

·         Assists the Operations Data Analyst and O.A. in the collection of data metrics for thePSTAScore Cardfor theMobilityandTransportation Departments.

·         PerformsspecialprojectsandotherspecialassignmentsthatmayassisttheDirectorsof  MobilityandTransportationorhigher.

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities.

MINIMUM QUALIFICATIONS

• Education: HighSchooldiplomaorGEDwithsupplementalcoursesortraininginadministrativeprofessional principals,businessadministrationorotherrelatedfield.

·         Experience: Three(3)years’experienceperformingavarietyofadministrativeprofessionaltypeduties.

KNOWLEDGE, SKILLS AND ABILITIES

·         Knowledge of: Office Management and administrative procedures; rules of grammar,spelling,punctuation,andcomposition;establishmentandmaintenanceofrecordkeepingsystemsandprocedures;personalcomputers,effectivetelephonetechniques.

·         Skilled in: Typing at the rate of 55 net words per minute; use of personal computers with experience inMicrosoftOfficesoftware.

• Abilities: Establishandmaintaineffectiveworkingrelationshipswithalllevelsofemployees; maintain confidential information; prioritize work based on the ongoingdemandsofthedepartment;prepareclear,concise,andcompletereportsandcorrespondence;performroutineclericalduties;exerciseinitiativeandworkindependently; operate a variety of modern office equipment and machines.Must beabletomeetdeadlines.