MODEL BEVERAGE SERVER - FLOOR SERVICE - FT - Hollywood Casino at Toledo

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:

 

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.:

• Providing personalized service and uses guest name
• Resolving service problems according to guidelines
• Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
• Promoting casino events and programs
• Providing fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round
• Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
• Taking drink orders, communicating with bartender, assisting in the preparation of drinks and presenting drinks to guests
• Handling money according to procedure
• Working well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
• Maintaining clean and stocked workstation
• Required to check identification of guests who appear under the age of thirty years old

BRING US YOUR BEST.:

 

• Must be 21 years of age 

• High school diploma or equivalent 

• Read, write legibly, understand and speak English 

• Excellent customer service/communication skills 

• Count money and change correctly 

• Know or is able to learn tray service, cocktail ingredients 

• Available to work required schedule which may include nights, weekends, holidays and overtime as needed 

• Must meet professional appearance standards as prescribed by company policy  

• Must be physically mobile with reasonable accommodation 

• Must be able to respond to visual and oral cues 

• Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time 

• Able to tolerate noise and bright lights  

• Able to work at a fast pace in often crowded/noisy environment 

• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces 

• Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.  

STAY IN THE GAME. FOLLOW US.:

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

 

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

 

   

We're changing entertainment. Follow us.

 

Equal Opportunity Employer