Modern Workplace Technology Specialist - Coca-Cola Beverages Florida

Modern Workplace Technology Specialist

Tampa, FL, USA Req #42527

Thursday, July 11, 2024

Who We Are:

• Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States.
• Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.
• Coke Florida was named as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance.

What We Offer:
Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes:

• Total Wellness Programs including health, dental and vision plans
• 401K program with healthy company match
• Supplemental Life Insurance
• Three weeks of vacation pay, and 11 company paid holidays*
• Tuition reimbursement
• Employee Assistance Programs (EAP)
• Competitive compensation

Coke Florida is searching for a Modern Workplace Technology Specialist to work out of our Tampa HQ area office, working first shift, Mon-Fri from 8AM-5PM.

Coke Florida seeks to add a role to its Technology Operations team by employing a dynamic customer service focus professional as a Modern Workplace Technology Specialist.

The Modern Workplace Strategist will be the face of the hands-on support experience and lead a team of Digital Guides to create digital content across a wide array of platforms in order to educate and advance the technology proficiency and utilization across the enterprise. Additionally, the Modern Workplace strategist works with other members of the Technology team to track key influences and industry trends to ensure new features and services across our technology landscape are used to increase efficiency and productivity across the organization.

Roles and Responsibilities:

• Provide insightful and friendly technology advice and hands on support to a large group of Coke Florida senior leaders and associates at the corporate Headquarters facility.
• Diagnose and provide solutions to issues on the spot as well as provide long term technology solution strategies.
• Build trust and maintain relationships as a liaison between Technology, Senior Leadership and Coke Florida Associates.
• Lead and mentor team of Digital Guides that to deliver a consistent and hands on technical support experience for Coke Florida associates.
• Create knowledge capital and content to educate and advance digital technology usage across the enterprise using a wide array of media platforms including knowledge articles, streams, video, and AI.
• Service as technology advisor and implementation strategist as new features and services across the technology stack emerge and can increase the efficiency of systems and processes within the enterprise.

For this role, you will need:

• Highschool Diploma required
• Experience of 3-5 years in technology needed
• Awareness or interest with the following technologies:
• Audio Visual equipment within the office settings
• Web Conferencing setup and monitoring
• Mobile device support (Android and iOS)
• Microsoft Applications
• Active Directory
• Successful problem solving and analytical skills
• Ability to work within a diverse environment
• Passion for technology and customer service
• Excellent verbal and written communication skills

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.

Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Other details

• Job Family Technology/Transformation
• Job Function Field IT
• Pay Type Salary

Apply Now

initStaticMap(true); Coke Florida is searching for a Modern Workplace Technology Specialist to work out of our Tampa HQ area office, working first shift, Mon-Fri from 8AM-5PM. Coke Florida seeks to add a role to its Technology Operations team by employing a dynamic customer service focus professional as a Modern Workplace Technology Specialist. The Modern Workplace Strategist will be the face of the hands-on support experience and lead a team of Digital Guides to create digital content across a wide array of platforms in order to educate and advance the technology proficiency and utilization across the enterprise. Additionally, the Modern Workplace strategist works with other members of the Technology team to track key influences and industry trends to ensure new features and services across our technology landscape are used to increase efficiency and productivity across the organization. Roles and Responsibilities: Provide insightful and friendly technology advice and hands on support to a large group of Coke Florida senior leaders and associates at the corporate Headquarters facility. Diagnose and provide solutions to issues on the spot as well as provide long term technology solution strategies. Build trust and maintain relationships as a liaison between Technology, Senior Leadership and Coke Florida Associates. Lead and mentor team of Digital Guides that to deliver a consistent and hands on technical support experience for Coke Florida associates. Create knowledge capital and content to educate and advance digital technology usage across the enterprise using a wide array of media platforms including knowledge articles, streams, video, and AI. Service as technology advisor and implementation strategist as new features and services across the technology stack emerge and can increase the efficiency of systems and processes within the enterprise. For this role, you will need: Highschool Diploma required Experience of 3-5 years in technology needed Awareness or interest with the following technologies: Audio Visual equipment within the office settings Web Conferencing setup and monitoring Mobile device support (Android and iOS) Microsoft Applications Active Directory Successful problem solving and analytical skills Ability to work within a diverse environment Passion for technology and customer service Excellent verbal and written communication skills

• Tampa, FL, USA