Mortgage Loan Officer at F1 Technical Solutions, Inc.

F1 Technical Solutions is partnering with a Mortgage Servicer to help grow their Loan Officer team. This role is hybrid with 2 days onsite and 3 days remote and includes a base compensation as well as competitive benefits and incentives.

Position Summary:

Your key responsibilities will include:

• Guiding customers through the complete loan origination process, from initial contact to loan closing.
• Advising customers on different loan options based on their needs and preferences.
• Effectively presenting Client’s value propositions to clients and real estate professionals.
• Responding to calls from various lead sources while utilizing your understanding of different campaigns to deliver a customized customer experience.
• Explaining and discussing the guidelines of various mortgage loan programs with clients and real estate agents.
• Making proactive calls to prequalified and preapproved customers, applying your campaign knowledge to enhance their experience.
• Taking responsibility for resolving customer issues to ensure a satisfactory outcome.
• Developing and maintaining strong relationships with real estate agents.
• Exhibiting strong interpersonal, written, and verbal communication skills.

Qualifications:

• Active NMLS license in at least 1 state
• High school diploma or equivalent
• 2+ years in the mortgage industry