Mortgage Processor & Closer - Bankers' Bank

Bankers' Bank is a fast-growing, state-chartered financial institution with over $1.5 billion in assets committed to assisting community banks with their payments and financial service needs for over 40 years. In addition to specializing in providing correspondent banking products and services to community banks we also provide bank holding company loans, commercial lending, leasing, secondary mortgage products, cash letter/cash management, investment trading, safekeeping and portfolio accounting, correspondent credit services, international services, bank card products, and risk management solutions. Bankers' Bank has offices in Madison, WI, Des Moines, IA, Chicago, IL, Dublin, OH and Indianapolis, IN.

We are seeking an individual with strong knowledge in the mortgage industry to join the professional team in our Madison, WI office, in the role of Mortgage Processor/Closer. This role is responsible for registering and processing new loans, and closing mortgage loan files in accordance with guidelines and requirements.

POSITION FUNCTIONS

Mortgage Processing & Closing

• Process new loan registration requests as they come in via the loan officer portal.
• Prepare loan estimates.
• Process re-disclosures within Truth in Lending Act (TILA)/Real Estate Settlement Procedures Act (TRID) guidelines.
• Process applications in accordance with applicable regulations and investor guidelines. Review loan application documents for completeness and accuracy and update loan origination system accordingly.
• Obtain documentation according to initial underwriting findings.
• Order verifications of employment, deposit, mortgage, loan and rent as applicable. Order IRS transcripts. Order pre-close credit reports and verbal verifications of employment. Upload XML's and obtain successful UCDP reports.
• Prepare mortgage closing documents within regulations and investor guidelines including United States Department of Agriculture (USDA), Veteran Administration (VA) and Wisconsin Housing and Economic Development Association (WHEDA).
• Effectively communicate with partner banks throughout the origination and closing process.

Customer Service and Administrative

• Provide customer service that exceeds expectations.
• Answer and returns calls and emails in a reasonable timeframe.
• Monitor the department processing and closing email inbox. Manage a pipeline of loans in processing and closing. Ensure excellent communication and deadlines are maintained.
• Disclose any problems or errors in an expedient manner demonstrating problem solving and detailing solutions for the customer.
• Scan, index, and file.
• Assist others in the department as assigned.

Ideal candidate will possess one year of residential mortgage loan origination experience. Associate degree in business or related field is preferred.