Mortgage Project Manager at First Horizon Bank

Location: On site in Raleigh, NC, Charlotte, NC, Birmingham, AL, Memphis, TN, Little Rock, AR, Atlanta, GA, Lafayette, LA, Dallas, TX.

Summary

The Project Manager leads efforts to identify areas for improvement, create project plans, and work with assigned projects to ensure their successful completion. Projects will vary in size from small to enterprise-wide projects. THe ideal candidate will have a proven record of accomplishment in strategic program management and managing work across cross-functional teams. Excellent communication skills required to negotiate internally, sometimes at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others in particular colleagues in other areas and occasional external customers.

Essential Duties and Responsibilities:

• Works on assigned special projects that may span multiple business segments, and departments
• Establishes formal or informal business and/or project plans including objectives, activities, and deadlines within the boundaries of company policy and legal guidelines. 
• Carries-out the necessary activities to complete projects
• Confers with managers, associates, customers, and third parties as needed to complete projects
• Works with leadership team to define business requirements, identify resources for testing, and define project roll out strategies. 
• Identifies operational areas in need of improvement
• Requisitions supplies, materials, and personnel from appropriate departments as needed
• Prepares progress reports either written or verbal as requested
• Completes monthly audit reports
• Manages vendor invoices and payment
• Provides monthly audit reports
• Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor's degree or equivalent from a four-year college or university; and at least seven years of related experience and/or training; or equivalent combination of education and experience.
• Mortgage experience required, preferred experience with Encompass LOS software
• 7+ years of project management experience in financial services sector preferred
• Must have experience leading medium to large projects (start to finish)
• Ability to drive progress with limited guidance and short turnaround times
• Ability to influence broadly and challenge conventional thinking
• Ability to multi-task, highly organized and high level of attention to detail

About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)