Mortgage Retail Loan Associate - Pennymac

PENNYMAC:

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. 

 

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day:

The Mortgage Retail Loan Associate serves as a development opportunity progressing into a Licensed Loan Officer role. As a Loan Associate, you will participate in a comprehensive sales training and licensing program with the requirement of passing National licensing and internal exams and graduating to the Loan Officer role within 3 months of employment. 

 

The Mortgage Retail Loan Associate will:

 

• Identify current customer needs and provide sound guidance for product solutions
• Advise and educate clients on the home-buying or refinance process and how to better manage their mortgages
• Counsel new and existing borrowers on mortgage loan solutions
• Recommend loan solutions and originate loans in accordance with company lending guidelines and customer satisfaction standards
• Apply transaction-appropriate pricing in accordance with company guidelines and pricing policy
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

What You’ll Bring:

• Bachelor’s degree or relevant work experience in a customer facing sales or service position
• Demonstrated competency in meeting customer service standards
• PC proficiency, with knowledge of Microsoft Office tools

Why You Should Join:

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. 

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. 

 

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: 

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave 
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement 
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

 

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

 

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role 
• Higher in range - Experience and skills add value above typical requirements of the role 

 

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. 

 

Salary:$50,000 - $250,000Work Model:OFFICE