Mortgage Sales Assistant - Mercantile Bank

Join Mercantile Bank as a Full-Time Mortgage Sales Assistant and immerse yourself in the dynamic world of real estate and customer service! This role offers an exciting opportunity to support top-producing mortgage leaders while gaining invaluable industry experience. If you're passionate about helping clients achieve their dreams of homeownership, you'll thrive in our energetic, customer-focused environment. Located in vibrant areas like Grand Rapids, Mount Pleasant, Kalamazoo, or Alma, this onsite position enables you to build meaningful relationships and grow your career in the banking industry.

You'll be able to enjoy benefits such as multiple Medical, Dental and Vision plans to choose from, Company Paid Life Insurance of 3 times your annual salary, Health Savings Account, Flexible Spending Account, 3 weeks' vacation, sick time to care for yourself and your family, 11 paid holidays and a Giving Day to do work that you are passionate about in the community. We also offer Employee Assistance Program (EAP), Adoption and IVF Assistance, and a Fitness Equipment Purchase Plan.

Investing in your financial wellness and career development is also important to us. We provide 401(k) match at 100% up to the first 5% of your contribution Employee Stock Purchase Plan, 529 College Savings Plans, Discounted bank services, Legal protection, Tuition Reimbursement, Exceptional training, and development opportunities tailored to your career interests and goals. Seize this chance to enhance your skills and advance your career in a supportive and innovative workplace!

Hello, we're Mercantile Bank

Mercantile Bank was created with a goal to deliver financial solutions that empower people and businesses to achieve their dreams, while bettering the lives of its employees and their communities. We have grown from a humble idea to over 40 locations, 5.6 billion in total assets, and nearly 700 employees. Our values remain at the heart of everything we do - through inclusivity, innovation, and collaboration, we achieve excellence every day and are accountable not only to our customers, but to our employees and the communities in which we serve. We are proud to invest in our people and our communities, and our employees show their integrity in every interaction. We believe in hiring people based on their character and if necessary, teaching them the skills they need to be successful. We focus on developing employees and seek to promote from within whenever possible. Our reputation as a great place to work didn't just happen. Our intentional efforts to provide excellent benefits, competitive wages and bonuses, volunteer opportunities, and many options for you to get involved, whether your interest is in learning more about banking, sharpening your leadership skills, or planning a fun activity we have a way for you to get connected with others in the bank and the community. We're proud (but honestly not that surprised) to be one of West Michigan's Best and Brightest Companies to Work For, 20 years and counting.

What would you do as a Mortgage Sales Assistant

As a Mortgage Sales Assistant at Mercantile Bank, you'll play a pivotal role in supporting our Mortgage Loan Officers within a dynamic mortgage production environment. Your responsibilities will include a variety of deadline-driven tasks aimed at facilitating mortgage originations. You may engage directly with clients to collect essential mortgage-related documents and ensure all paperwork is accurately handled.

Additionally, you will maintain organized databases of clients and referral sources, which are vital for future business opportunities. Your role will also involve providing critical administrative support to our office, this may include facility management, equipment, and mail services. This position offers a unique chance to collaborate within a high-performing team while honing your skills in the exciting field of mortgage sales.

Does this sound like you?

To excel as a Mortgage Sales Assistant at Mercantile Bank, candidates should possess 1-3 years of experience in banking or lending, particularly in high-touch customer-facing roles. A solid understanding of loan scenarios is essential, as you will need to assess credit risks effectively. A high school diploma or GED is required, alongside excellent listening and communication skills to foster strong client relationships. Being adaptable and flexible is crucial, as you will be working with multiple loan officers in a fast-paced environment.

Strong organizational abilities and keen attention to detail will ensure that you manage tasks efficiently and accurately. Proficiency in the Microsoft Suite is necessary, as you will utilize these tools to streamline workflows and meet deadlines, showcasing your ability to create efficiencies in a busy work setting.

Join us!

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!