MOS Process Support Manager - Credit Human

We are seeking a MOS Process Support Manager for the MOS Process Support Department.

This role is accountable for L3 leadership of the Member Operations Support (MOS) Process Support Department. The manager is to ensure excellence of current processes while improving department efficiencies (better, faster, less expensive) by designing, managing, maintaining, and improving upon a system to produce effective, accurate, and timely results. This role is to execute a sequence of tasks or projects, breaking emergent and deliberate strategy into actionable pieces, discovering new ways to organize and utilize given resources to achieve departmental objectives, and supporting future business strategies.

If you have managerial and financial service industry experience, you should apply right away!

Highlights:

• Providing administrative and processing support to the Senior Manager of the MOS Division and effective leadership to the Executive Assistant and the MH SEG FBOA Administrative
• Coordinator of the MOS Division located in San Antonio;
• Successful management of administration services in support of the FBOA Association and maintenance of this field of membership;
• Implementation and management of change management processes within the MOS Division;
• Effective management of GreenPath Financial Wellness, one of Credit Human’s third-party
• Effective management of the coordination of cross-divisional resources to address operational disruptions and associated responses

Experience:

    Required

• 5 or more years of managerial experience
• Financial service industry experience

Education:

    Required

• Bachelor’s degree in Business or related field

Licenses & Certifications:

    Required

• Certification in Change Management Processes or related field

Skills & Knowledge:

    Required

• PC skills include word processing, spreadsheet, and database applications
• Strong written, verbal, presentation, and interpersonal communication skills
• Strong interpersonal skills, able to work with and influence senior leadership and other key stakeholders and cultivate strong relationships
• Analytical thinking
• Independent learning
• Effective time management and prioritization skills
• Experience with vendor management, negotiation, and resolution skills

Schedule: Monday-Friday, 8:30 am-5:30 pm

Level of Work: 3A

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page atwww.credithuman.com/careers.

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Management