Motor Carrier Unit Supervisor - State of Maine, Bureau of Human Resources
Augusta, ME
About the Job
Motor Carrier Unit Supervisor
Augusta , Maine , United States | Management & Supervisory | Full-time
Apply by: Nov. 13, 2024
Apply with Linkedin Apply
Job Class Code: 0004
Grade: 18
Salary: $19.95 - $27.77 per hour (eligible for a 1% stipend)
Closing: November 13, 2024
At the Department of the Secretary of State , we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and provide great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making meaningful impact on the lives of our citizens.
Join our team and be part of a rewarding career with ample opportunities for advancement. If you are passionate about providing excellent customer service and contributing to the safety of the roads in Maine, we want you on our team!
Bureau of Motor Vehicles is seeking motivated candidates for the position of Motor Carrier Unit Supervisor (Clerk IV)in the Motor Carrier Section’s International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA)Unit.
Apply now and enjoy our superior benefits package, which includes 13 paid holidays, 12 sick days, and 3+ weeks of vacation to start!
Who are we?
As a member of our team, you will play a vital role in overseeing the daily operations of the Motor Carrier Section’s International Registration Plan (IRP) Unit, which issues registration credentials to interstate motor carriers and the Fuel Unit which administers fuel tax licensing and reporting for interstate motor carrier under the International Fuel Tax Agreement (IFTA) and intrastate motor carriers under the Maine Only program. This supervisor plans work assignments and directs resources with the goal of providing excellent customer service and efficient work production in accordance with Federal, State, Bureau, and multi-jurisdictional agreements, laws, rules, and regulation. This supervisor directly oversees staff, coordinates staff training and development, monitors and accounts for all monies collected in the units and manages and maintains the section computer records and inventory. The supervisor also communicates with other BMV sections, State and Federal agencies, and jurisdictions to comply with the requirements of multi-jurisdictional programs including the transmission of funds to and from jurisdictions.
Work hours for this position are Monday-Friday 8:00am-5:00pm.
Responsibilities include but are not limited to:
+ Responding to written, telephone, and in-person questions regarding the International Registration Plan (IRP), International Fuel Tax Agreement (IFTA), Maine Only Fuel Program, and commercial vehicle laws, rules, and procedures.
+ Maintaining various computer systems to perform and track work assignments – Maine IFTA/IRP Explore system, BMV Vehicle Services system, Access databases, etc.
+ Ensuring that daily cash receipts are reconciled to daily transaction for the IRP and Fuel Units.
+ Overseeing the maintenance and exchange of funds between Maine and other IRP and IFTA jurisdictions (i.e. incoming and outgoing transmittals) using various computer systems.
+ Manage a team of amazing customer service representatives to include performance management, mentoring, and coaching to maintain a cohesive approach to our goals.
+ Participating in the development of programs, policies and procedures for the Motor Carrier Section and Division of Vehicle Services.
+ Collecting and maintaining data for individual and unit performance measures.
+ Communicating and sharing information with other BMV units, state agencies, and jurisdictions where/when appropriate.
+ Assisting the Senior Section Managers and the Director of Vehicle Services with special projects on an as needed basis.
In order to be successful, you must have:
+ Use Microsoft Office Suite products and other Motor Vehicle software programs at advanced levels.
+ Apply critical thinking skills when dealing with tasks to make independent decisions or recommendations to a resolution.
+ Apply knowledge of motor carrier registration and title laws, policies, procedures, and administrative rules including, title and registration suspension and revocation process.
+ Analyze data and use it to inform strategic approaches to daily and long-term operations.
+ Use discretion and judgment in dispensing information.
+ Understand and promote management goals as they affect day-to-day operations.
+ Communicate and interact effectively with a diverse base of customers, attorneys, law enforcement, public officials, bureau staff and a variety of agency contacts, while being courteous and professional.
+ Knowledge of supervisory principles, methods, and techniques.
+ Knowledge of interviewing principles and techniques.
+ Ability to supervise subordinate personnel.
+ Ability to plan, organize, delegate, and assign work as needed.
+ Ability to multitask and adjust work priorities as things progress and change.
MINIMUM QUALIFICATIONS:
+ Six (6) years of responsible clerical experience to include two (2) years performing supervision or performing highly independent clerical work.
For more information or questions, please contact: Matthew Dudley (Matthew.S.Dudley@maine.gov) or call (207) 441-4512.
Why join our team?
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
+ Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
+ Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
+ Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
+ Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
Augusta , Maine , United States | Management & Supervisory | Full-time
Apply by: Nov. 13, 2024
Apply with Linkedin Apply
Job Class Code: 0004
Grade: 18
Salary: $19.95 - $27.77 per hour (eligible for a 1% stipend)
Closing: November 13, 2024
At the Department of the Secretary of State , we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and provide great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making meaningful impact on the lives of our citizens.
Join our team and be part of a rewarding career with ample opportunities for advancement. If you are passionate about providing excellent customer service and contributing to the safety of the roads in Maine, we want you on our team!
Bureau of Motor Vehicles is seeking motivated candidates for the position of Motor Carrier Unit Supervisor (Clerk IV)in the Motor Carrier Section’s International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA)Unit.
Apply now and enjoy our superior benefits package, which includes 13 paid holidays, 12 sick days, and 3+ weeks of vacation to start!
Who are we?
As a member of our team, you will play a vital role in overseeing the daily operations of the Motor Carrier Section’s International Registration Plan (IRP) Unit, which issues registration credentials to interstate motor carriers and the Fuel Unit which administers fuel tax licensing and reporting for interstate motor carrier under the International Fuel Tax Agreement (IFTA) and intrastate motor carriers under the Maine Only program. This supervisor plans work assignments and directs resources with the goal of providing excellent customer service and efficient work production in accordance with Federal, State, Bureau, and multi-jurisdictional agreements, laws, rules, and regulation. This supervisor directly oversees staff, coordinates staff training and development, monitors and accounts for all monies collected in the units and manages and maintains the section computer records and inventory. The supervisor also communicates with other BMV sections, State and Federal agencies, and jurisdictions to comply with the requirements of multi-jurisdictional programs including the transmission of funds to and from jurisdictions.
Work hours for this position are Monday-Friday 8:00am-5:00pm.
Responsibilities include but are not limited to:
+ Responding to written, telephone, and in-person questions regarding the International Registration Plan (IRP), International Fuel Tax Agreement (IFTA), Maine Only Fuel Program, and commercial vehicle laws, rules, and procedures.
+ Maintaining various computer systems to perform and track work assignments – Maine IFTA/IRP Explore system, BMV Vehicle Services system, Access databases, etc.
+ Ensuring that daily cash receipts are reconciled to daily transaction for the IRP and Fuel Units.
+ Overseeing the maintenance and exchange of funds between Maine and other IRP and IFTA jurisdictions (i.e. incoming and outgoing transmittals) using various computer systems.
+ Manage a team of amazing customer service representatives to include performance management, mentoring, and coaching to maintain a cohesive approach to our goals.
+ Participating in the development of programs, policies and procedures for the Motor Carrier Section and Division of Vehicle Services.
+ Collecting and maintaining data for individual and unit performance measures.
+ Communicating and sharing information with other BMV units, state agencies, and jurisdictions where/when appropriate.
+ Assisting the Senior Section Managers and the Director of Vehicle Services with special projects on an as needed basis.
In order to be successful, you must have:
+ Use Microsoft Office Suite products and other Motor Vehicle software programs at advanced levels.
+ Apply critical thinking skills when dealing with tasks to make independent decisions or recommendations to a resolution.
+ Apply knowledge of motor carrier registration and title laws, policies, procedures, and administrative rules including, title and registration suspension and revocation process.
+ Analyze data and use it to inform strategic approaches to daily and long-term operations.
+ Use discretion and judgment in dispensing information.
+ Understand and promote management goals as they affect day-to-day operations.
+ Communicate and interact effectively with a diverse base of customers, attorneys, law enforcement, public officials, bureau staff and a variety of agency contacts, while being courteous and professional.
+ Knowledge of supervisory principles, methods, and techniques.
+ Knowledge of interviewing principles and techniques.
+ Ability to supervise subordinate personnel.
+ Ability to plan, organize, delegate, and assign work as needed.
+ Ability to multitask and adjust work priorities as things progress and change.
MINIMUM QUALIFICATIONS:
+ Six (6) years of responsible clerical experience to include two (2) years performing supervision or performing highly independent clerical work.
For more information or questions, please contact: Matthew Dudley (Matthew.S.Dudley@maine.gov) or call (207) 441-4512.
Why join our team?
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
+ Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
+ Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
+ Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
+ Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
Source : State of Maine, Bureau of Human Resources
