Moving and Donations Coordinator - Lutheran Family Services Rocky Mountains

SUMMARY

Coordinates the receipt and delivery of in-kind donations and maintains storage warehouse. Moves furniture and household items, and maintains organization of storage warehouse. Acts as main contact for donors of in-kind material goods to the refugee & asylee programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responds to donation inquiries to identify useful donations and schedule pick-up appointments.
• Operates agency moving truck to pick up donated furniture and household items, take to warehouse, and deliver to refugee housing. This includes moving furniture and household items out of donors' homes and/or businesses, loading into agency moving truck, and unloading into warehouse or refugee housing.
• Maintains and tracks inventory of furniture and household supplies. Notifies supervisor when inventory is low and picks up orders of purchased furniture and supplies as needed.
• Conducts pre-arrival housing safety check at time of set-up, and communicates any maintenance requirements to case manager and/or landlord prior to refugee arrival.
• Organizes and maintains cleanliness of storage unit and all items contained in it.
• Tracks distribution of beds and any purchased household items that are placed in refugee apartments and notifies supervisor of all expenditures.

• Maintains relationships with local thrift stores and discount retailers. Purchases used furniture and household items from these suppliers when stock of donated items are insufficient to address client needs.
• Arranges for regular maintenance of two fleet vehicles.
• Provides task supervision of volunteers for pick-ups, apartment setups, and sorting of donations.
• Performs other duties as assigned.

QUALIFICATIONS

• Ability to use a handcart and furniture dolly to move furniture and household items.
• Ability to safely operate a box truck.
• Computer skills including MS Word, Excel, and Internet, and use other equipment such as copier.
• Must be able to communicate effectively and clearly in verbal and written form; excellent phone skills and customer service required.
• Functional fluency in one or more foreign languages helpful but not required.
• Ability to communicate with people who speak limited English.
• Able to manage multiple tasks.
• Able to maintain confidentiality in all agency related matters.
• Able to be demonstrate patience with clients and donors.
• Must possess strong interpersonal and communication skills to work effectively in a team environment.
• Must be able to perform routine tasks such as collating materials and filing.
• Possesses a valid Colorado driver's license, and is able to travel throughout the agency service areas. Must carry automobile liability insurance at the level of 100,000/300,000/100,000.
• Demonstrates commitment to the Mission, Values and Vision of Lutheran Family Services of Colorado.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.