MPPR Float Region D - Nuvance Health

Description

Medical Practice Patient Representative Monday through Friday 8:00am-5:00pm (variable)

Summary:

Provides clerical and administrative support and coordinates the patient care activities for physician practice.

Responsibilities:

1. Ensures accuracy of patient's information, including demographics and insurance.
2. Performs reception of customers and communicates pleasantly and effectively.

3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication.

4. Registers, verifies and schedules patient appointments, testing, and referrals.

5. Reschedules cancelled, no show, tickler appointments.

6. Processes record requests, including the copying, billing, charging and recording.

7. Collects co-pays and reconciles moneys for deposit.

8. Obtains and coordinates record retrieval for new and established patients.

9. Completes audits as assigned.

10. Performs intake and processing of medical records and other documentation and correspondence via eFax.

11. Presents a professional appearance and image.

12. Fulfills all compliance responsibilities related to the position.

13. Maintains and Model Nuvance Health Values.

14. Demonstrates regular, reliable and predictable attendance.

15. Performs other duties as required.

Other Information:

Required: MS Outlook, Data Entry, Excellent Communication Skills (written and verbal). HS Graduate or Equivalent.
Minimum Experience: six months

Desired: Practice Management System experience, Medical office experience, MS Excel.

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Nuvance Health Med Practice PC

Org Unit: 1193

Department: Nursing Floats

Exempt: No

Salary Range: $17.20 - $29.51 Hourly