MS Dynamics Support Engineer - Stand8

STAND 8 provides end to end IT solutions to enterprise partners across the United States.

We are seeking a highly skilled Microsoft Dynamics Support Engineer with a wide breadth of experience in Microsoft Dynamics 365 to join our team. In this role, you will be responsible for handling complex technical issues. The ideal candidate will have a strong background in troubleshooting and resolving advanced hardware, software, and network issues, as well as providing high level communication with end users and business stakeholders. You will work closely with cross-functional teams, including finance, operations, and project management, to ensure that D365 F&O is fully leveraged to meet the company's needs. This position offers opportunities for career growth and development in a dynamic and fast-paced environment

This role is a long term contract opportunity and the qualified candidate will work on a hybrid in-office schedule in either their Dallas, TX or Denver, CO office.

Responsibilities

• Tier 1 Support: Support end users in a D365 environment with a wide understanding of Dynamics. A focus on financial modules like General Ledger, Accounts Payable, Accounts Receivable, Project Accounting, etc. is a PLUS. Resolve issues when possible and escalate up to appropriate next level as needed.
• Stakeholder Collaboration: Support the bridge between business teams and the IT department, translating business needs into technical requirements and providing functional expertise to support project objectives.
• Data Collection & Reporting: Create and update detailed documentation on troubleshooting procedures, issue resolutions, from legacy systems into D365, ensuring data accuracy and consistency; Work with financial reports and dashboards using D365 reporting tools like Jira and Power BI.
• Continuous Improvement: Monitor system performance and identify opportunities for continuous improvement, staying up-to-date with new D365 features and functionalities

Qualifications

• Experience: 4+ years of experience working with many modules within Microsoft Dynamics 365 with a focus on financial modules and implementation in construction or engineering environments.