Multifunctional Operations Associate - Imperial Paper

Job description

About Us: We are a leading custom packaging supply business committed to delivering innovative solutions to our clients. We take pride in our commitment to excellence and customer satisfaction. As we continue to grow, we are seeking a dynamic and versatile Operations Coordinator to join our team and become the right hand to the CEO.

Responsibilities:

• Customer Service: Respond to customer inquiries, address concerns, and provide exceptional support.

Collaborate with clients to understand their packaging needs and ensure satisfaction.

• Project Management: Assist in project planning, execution, and monitoring.

Coordinate tasks and timelines to ensure project milestones are met.

• Executive Assistant: Provide administrative support to the CEO, including calendar management and travel arrangements.

Prepare reports, presentations, and other documents as needed.

• Tech-Savvy Responsibilities: Work with various CRM and ERP software to streamline operations.

Manage the company website and contribute to social media posts.

• Adobe Suite: Utilize light knowledge of Adobe Suite for basic design tasks.

Qualifications:

• Proven experience in customer service and project management.
• Strong organizational and multitasking abilities.
• Tech-savvy with experience in CRM and ERP software.
• Familiarity with Adobe Suite for basic design tasks.
• Excellent communication and interpersonal skills.
• Experience in the packaging industry is a plus.

Benefits:

• Competitive salary
• Health insurance
• Professional development opportunities
• Collaborative and dynamic work environment
• 
  

Payment frequency:

• Paid biweekly

Schedule:

• 8 hour shift
• Day shift

Travel requirement:

• No travel

Work Location: In person