Multinational Program Coordinator - N2G

About N2G Worldwide Insurance Services, LLC

N2G Worldwide is a joint venture created by Nationwide Mutual Insurance Company (Nationwide), one of the largest insurance and financial services companies in the U.S., and Generali Global Corporate and Commercial (Generali), a top global insurance company based in Italy. Corporate and Commercial (Generali), a top global insurance company based in Italy.

The combination of Nationwide and Generali allows N2G Worldwide to provide a lifetime of customized protection to our global clients through creativity, flexibility, renowned service and happy, innovative colleagues utilizing a powerful portfolio of global and local products, virtually unmatched in-house risk analytics, engineering and client service capabilities and an owned, 180+ country global network.

At N2G Worldwide, we aspire to be the most admired, most caring, most innovative and most colleague and client-focused provider of global insurance solutions in the market.

Position Overview

At N2G Multinational Program Coordinators take charge of post-bind client-servicing processes, ranging from policy issuance, endorsements to cash collection. The Multinational Program Coordinators ensure a timely and correct delivery of documents and resolution of client servicing requests. They are in constant interaction with various stakeholders, e.g. Underwriting, Brokers, Fronting and Producing Offices, etc. They may also support on various projects, e.g. related to data-quality, renewal processes or cross-sell initiatives.

This Position Is Responsible For

●   Monitoring the operational processes of all produced policies.

●   Supporting one of N2G’s Underwriting teams in servicing clients and brokers with new and renewal business.

●   Leveraging strong organizational and relationship skills to coordinate between various parties, including foreign insurance companies and brokers.

●   Ensuring best-in-class service related to policy issuance / servicing and billing / collections.

●   Acting as data-quality steward within their zone.

●   Completing post-bind activities in regards to the coordination with local Producing/Fronting offices and brokers.

●   Tracking status of policies to be issued by local offices within our Global Network.

●   Resolve issues and reconcile discrepancies where needed, e.g. to progress the policy issuance or premium collection status.

Experience And Skill Requirements

●   Only those candidates with 3 to 5 years of Commercial Insurance experience will be considered

●   Ability to gather and analyze data

●   Self-motivation to complete work independently

●   Strong verbal and written communication skills

●   Capable of independently tracking and completing multiple requests in a dynamic, international environment

●   Strong computer technical acumen with expert level knowledge of Microsoft Office

●   Understanding of foreign language(s) is a plus