Municipal Court Civil Supervisor - City of Philadelphia

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The First Judicial District of Pennsylvania (“FJD”) is the Philadelphia County Court System and is composed of two courts:  the Court of Common Pleas and the Municipal Court.  The mission of the FJD is to adjudicate cases and provide services to the community within our jurisdiction while ensuring fair, timely, and accessible justice to the people of Philadelphia.  The FJD is part of the Unified Judicial System reporting into the Pennsylvania Supreme Court of Pennsylvania.

This is administrative and/or supervisory work in the Civil Division of Municipal Court. An employee in this class is responsible for independently managing a medium-sized unit in the Civil Division of Municipal Court.  Work includes managing and directing a group of employees and is marked by high-level interaction with management, the general public, councils, boards, etc. in an advisory role. Duties are performed with some degree of independence with some latitude for judgment.

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Essential Functions

The following duties are normal for this position.  These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.

All Units

• Provides work direction, training, and mentoring to subordinate staff.
• Daily interface with CLAIMS electronic filing system.
• Completes performance reviews/evaluations for subordinate staff and develops work plans as needed.
• Assists clients and the general public in person and via telephone.
• Delegates routine situations to staff and responds directly to more complex situations or complaints.
• Prepares and collates weekly, monthly, or annual reports and drafts correspondence.
• Collects, analyzes, interprets, and reports on unit-associated data.
• Regularly reviews work procedures to ensure an efficient and expeditious process of work.
• Performs quality assurance reviews to ensure adherence to established practices / procedures.
• Reviews and approves / denies leave requests while always ensuring appropriate staffing levels.
• Ensures the responsibilities of assigned staff are covered in their absence or in the event of a vacancy being created.
• Interviews applicants for position vacancies and provides hiring recommendations to administration.
• Conducts regular staff meetings and provides meeting minutes to the unit Manager / Director.
• Participates in mandatory training sessions.
• Performs additional duties / assignments as directed by an administrative supervisor.

• Ensures work is assigned and distributed evenly amongst staff.

• Responds to questions from staff regarding Rules of Civil Procedure.
• Conducts quality assurance audits associated with the various tasks assigned to unit staff.

MARGINAL FUNCTIONS

Performs additional and related duties as required by an administrative supervisor, Director, Chief or Deputy Court Administrator.

ENVIRONMENTAL CONDITIONS

Normal office conditions are standard for this class.

May have contact with diverse court clientele and the general public.

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Competencies, Knowledge, Skills and Abilities

• Knowledge of general office practices and procedures.
• Knowledge of personal computers, Microsoft Office and Windows software applications.
• Knowledge of the Rules of Civil Procedure and procedures for assigned unit.
• Knowledge of the Municipal Court Civil Division Process.
• Knowledge of FJD policies and procedures.
• Proficiency in the operation of the CLAIMS electronic filing system.
• Skill in business writing and oral communications.
• Skill in creating detailed narrative and graphical business reports.
• Ability to effectively communicate in English both orally and in writing.
• Ability to provide information clearly and concisely.
• Ability to learn within a reasonable period the functions, policies, procedures, and operations of the court unit to which assigned.
• Ability to prepare and maintain accurate records.
• Ability to think critically and problem solve.
• Ability to enforce both departmental and District policies.
• Ability to establish and maintain effective working relationships with superiors, associates, justice partners and the general public.                     

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

1. A bachelor’s degree from an accredited college or university AND four (4) years of administrative experience, two years having been at the full performance level.

                                    OR

1. Any equivalent combination of education, training and experience providing the characteristics required to perform the essential functions of this class, which includes at least two (2) years supervisory experience, may substitute.
2. Ability to perform the essential functions of the position.
3. Covid-19 vaccination recommended.
4. Must work on site (not remote).                               

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Salary Range: $60,748 - $67,334 (G25)

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The First Judicial District of PA offers 4 weeks of paid parental leave.
• The First Judicial District of PA does not have a residency requirement.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx