Museum Experience Specialist - Admissions - Thinkery

Thinkery is where Austin’s children and their families come to enjoy play-based, inquiry-rich, hands-on learning experiences. We believe that in...EXPERIENCE & EDUCATION

 

High School Diploma or GED, a STEAM-related associates’ or bachelors’ degree preferred 

3+ years of customer service experience 

1+ years of experience mentoring/supervising staff 

Experience working or volunteering in a busy, loud, public-facing environment, i.e. museums, food service, retail, etc. 

Experience working with children and families, a plus 

Spanish fluency preferred, knowledge of ASL a plus 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job 

 

This position is very active. While performing the duties of this job, the employee is required to: 

Observe and respond to the needs of guests, staff, and community partners. 

Move throughout the museum 

Manipulate and move exhibit components weighing up to 45 pounds, including those that may be low to the ground or above eye level 

Clean and disinfect a variety of surfaces and props of various sizes at various heights. 

Communicate and exchange accurate information with guests, staff, and community partners in a variety of formats including in-person, electronically, and over the phone.  

Identify and respond to safety hazards 

Work in outdoor environments 

 

This job description should not be construed to imply these requirements are the only duties, responsibilities and qualifications for this job.  Incumbents may be required to follow any additional related instructions, acquire related job skills, and perform other related work as required.  This job description may be updated as needed. 

The Thinkery is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.  All candidates offered a position will be required to submit to a background and reference checks.