NASA Network Engineering Technician III, WFF - TCS

NASA Network Engineering Technician - Wallops Island, Virginia

Technical Consulting Solutions (TCS), Inc. is seeking an experienced candidate to be part of the Networking team responsible for the network and the cable plant for the LAN at NASA’s Wallops Flight Facility (WFF) during an amazing period in NASA’s history. The network supports NASA’s Artemis Program and the Mars Exploration Program, among many, many others. These networks are used for the launch and control of rockets from the Wallops facility. TCS specializes in the areas of network engineering and architecture. The chosen candidate will be part of a team that will provide ample opportunities for growth within the network engineering discipline.

Labor Category Description

The selected candidate, in coordination with the Government, will maintain existing network infrastructure, deploy new network infrastructure, work to optimize network performance, and expand existing networks as needed in support of NASA launches and other programmatic requirements.

Primary Skills/Responsibilities

• Installing, supporting, and/or maintaining communication circuits
• Performing technical analyses of hardware and transmission facilities using various diagnostic tools in support of efficient network operations
• Identifying, diagnosing and resolving technical problems related to VoIP or network failure/integrity and usage of PC hardware and software.
• Utilizing existing knowledge while building additional knowledge of the company, client, and processes
• Resolving work orders for Cable Plant, Network and VOIP issues.
• Solving a range of straightforward problems
• Analyzing possible solutions using standard procedures
• Completing work with a moderate level of guidance and direction
• Solving standard problems by analyzing possible solutions using experience, judgement, and precedents
• Impacting quality of own work and the work of others on the team
• Working within guidelines and policies
• Explaining information to others in straightforward situations

Basic Qualifications

• AA or AS with 4 or more years of relevant experience
• High School with 6 or more years of relevant experience
• 3+ years of cable plant experience working with fiber optic, copper, and category cabling.
• 1+ years’ experience troubleshooting complex routing and switching issues.
• 1+ years’ experience configuring switches, routers, network appliances, WAN acceleration devices.
• Basic network troubleshooting skills
• Excellent customer service skills
• Excellent oral and written communication skills
• Must be able to lift and carry 50 lbs. for up to 100 feet at a time; must be able to lift 25 lbs. vertically using ladders
• Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time

Preferred Qualifications

• BICSI Certification
• CCNA or other Networking Certification
• Organized and detail-oriented
• Strong leadership skills
• Self-motivated/ self-directing
• Strong collaboration, prioritization, and adaptability skills required. Relationship building
• Ability to manage and prioritize own work, and that of their team
• Independent decision making
• Analytical thinking; thinking out of the box
• Ability to effectively communicate with all organizational levels (SME to Senior management)
• Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)

Visit us at www.tcs-inc.com (site down for maintenance until late on 9/10/2024)

TCS, Inc. is an EEO Employer