Navigator Military and Veteran Services - Lifespan
Johnston, RI
About the Job
Summary: The Navigator for Military and Veteran Services provides case management services as well as military-related peer support connecting veterans and military-connected individuals and their families with appropriate resources. They serve as a content expert with first-hand knowledge of the military experience and culture as well as ability to provide information on benefits and resources available to veterans and their families. They are a member of a multi-disciplinary team designed to provide outreach engagement and system support. Attends community outreach events to connect with veterans in the community and provide education about Gateway services. Hosts peer groups in the community to connect veterans and open the door to Gateway services. Assists in the ongoing development of programs and services offered for veterans and military-connected individuals.
Responsibilities: Conduct community outreach to engage veterans and military-connected individuals in social and recreational activities to form meaningful and trusting relationships that can lead to identifying the need for behavioral health services. This includes but is not limited to: Connects with VA Vet Center and local installations Attends Yellow Ribbon events Hosting peer groups in the community focusing on connecting veterans with each other and opening the door to mental health services as appropriate Provides clinical interventions such as resource linking resource modification and development skill teaching and programming to consumers receiving services across all Gateway programs. Includes but is not limited to: Assists consumers in connecting to VA benefits as applicable Assists consumers in choosing getting and keeping decent affordable housing Assists consumers in accessing medical and dental care as needed Assists consumers in getting financial benefits Assists consumers in developing social support network and participating in social and leisure activities Provides opportunities for individuals receiving services to direct their own recovery process. Coaches and supports the acquisition and use of skills needed to facilitate individual recovery. Assists veterans and military-connected individuals in identifying their personal strengths abilities and needs and articulating personal recovery goals and advocating for themselves during treatment. Promotes the identification and use of natural resources and support systems within the community accompanying them to assist in accessing services. Facilitates the development of a sense of wellness self-worth and personal control over one�s life and recovery journey Acts as a role model to Veterans in recovery to inspire hope; share life experiences and lessons learned as a person with lived experience as applicable Assists in the orientation process for persons who are new to receiving mental health and/or co-occurring treatment Demonstrates cultural sensitivity to the military experience and competence in trauma informed care as relevant to the needs of individuals in recovery. Supports the individual in seeking to connect/reconnect with family friends and significant others and in learning how to improve or eliminate unhealthy relationships Adheres to Veterans Recovery Resources policies and procedures. Participates in supervision team conferencing department and agency meetings. Maintains detailed accurate and timely documentation in medical record. Follows agency policies and standards for client rights and confidentiality. Other duties as assigned
Other information: QUALIFICATION REQUIREMENTS: Veteran or military service-connected individual who has served in any branch of the US military. Associate�s degree required. PREFERRED BUT NOT REQUIRED Veteran or military-connected individual who has spent time in personal recovery from a mental health and/or substance use condition. Ability to complete certification as a peer recovery specialist NECESSARY SPECIAL REQUIREMENTS: Must be able to work with the VA and obtain certification as a veteran service officer (VSO) within 1-year of employment. Have demonstrated proficiency in reading and writing. Attend trainings on relevant topics such as but not limited to behavioral health substance use chronic health conditions and military/veteran services Must be able to attend outreach and engagement events in the community including those that occur at night and weekends Actively practices self-care as a person with military-related experience with ability to balance lived experience with professional responsibilities JOB KNOWLEDGE SKILL AND ABILITY: Valid driver's license and use of car during normal working hours or other means of transportation to complete major functions of job. Ability to establish rapport and trusting relationships with clients being served demonstrating respectful and compassionate boundaries Ability to work independently and also as an integral part of multidisciplinary team Knowledge of resources available for veterans in Rhode Island Ability to escalate care as needed Willingness to learn and implement evidence-based tools such as Motivational Interviewing to better understand client�s needs and goals Be able to use computer to record services or be willing to learn
Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Lifespan is a VEVRAA Federal Contractor.
Location: Gateway Healthcare Inc. USA:RI:Pawtucket
Work Type: Full Time
Shift: Shift 1
Union: Non-Union