Network Administrator at COLA Inc.

Primary Responsibilities

• Desktop support (local and remote)
• Microsoft365 tenant management
• Active Directory management
• Device provisioning (local and remote)
• IT inventory management
• Upkeep of software packages & services
• IT related product licensing
• Managing service platforms (e.g., VoIP system, GoDaddy, Mimecast/Perception Point)
• Develop & maintain documentation of IT infrastructure, back-up, and disaster recovery plans

Secondary Responsibilities

• MS Access maintenance and support
• Visual Basic programming and support
• Reporting support for a variety of software applications such as SalesForce, HubSpot, etc.

Special projects and tasks

• Report development and distribution from service platforms
• List management tasks involving common Excel tools and functions

Network Administrator